+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 26
Virtual Learning Platforms Thread, Fronter Problems in Technical; I am just wondering if anyone else is experiencing the same problems I am having with Fronter. 1. Its incredibly ...
  1. #1
    Jamo's Avatar
    Join Date
    Jan 2009
    Posts
    1,361
    Thank Post
    66
    Thanked 178 Times in 150 Posts
    Rep Power
    61

    Fronter Problems

    I am just wondering if anyone else is experiencing the same problems I am having with Fronter.

    1. Its incredibly slow, yesterday I waited for 16 seconds for my help page to load, it makes editing pages so tedious and I am struggling to get any sort of staff enthusiasm for it when it is so slow. ( We have 100MB connection as we are a hub school )

    2. It wanting to be routed round proxy servers. Why is this? And how does it help?

    3. I am having problems with parts of pages just not loading, either giving a Connection Refused error (111) or just pictures / javascript not loading and filling the pages with red crosses and making java apps not non functional.

    If anyone else is facing these issues please let me know!! Just so I know we are not alone! And if we are alone what are we doing wrong!

    Also check this out:

    World's Worst Website

    It is hilariously similar to all pages created with Fronter!

  2. #2
    linkazoid's Avatar
    Join Date
    May 2007
    Location
    London
    Posts
    657
    Thank Post
    123
    Thanked 90 Times in 74 Posts
    Rep Power
    79
    Snap! We have exactly the same problem. 100Mb Line..... Slow Fronter... They blamed our smoothwall, but even directly connected to the web not proxy its the same.

    Michael

  3. #3
    Jamo's Avatar
    Join Date
    Jan 2009
    Posts
    1,361
    Thank Post
    66
    Thanked 178 Times in 150 Posts
    Rep Power
    61
    Our Smartcache seems to be causing some errors with it apparently also, I'm not sure why though. I will have to try the site from home sometime. I don't have interwebz at the moment though.

  4. #4
    Mako's Avatar
    Join Date
    Apr 2009
    Location
    North Yorkshire
    Posts
    443
    Thank Post
    51
    Thanked 109 Times in 83 Posts
    Rep Power
    72
    We're on the fronter.com/northyorks node. Yesterday we had similar issues, and eventually every page was presented with a "High_Load_Request" error. When we rang Fronter we were told they were having a database problem with one of their servers. Everything seems fine today, however. No obvious or reported problems here.

    Perhaps your node is having issues, or perhaps just a bad day?

  5. #5
    Jamo's Avatar
    Join Date
    Jan 2009
    Posts
    1,361
    Thank Post
    66
    Thanked 178 Times in 150 Posts
    Rep Power
    61
    Lol I wish, its been going on since I started using it which was about April. It probably happened before also but we wouldn't have noticed it as noone was using it.

    We are on the Fronter.com/Somerset node I guess. It has database issues yesterday, but noone logged on yesterday at all. So no worry about high usage here lol

  6. #6

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    18,358
    Thank Post
    525
    Thanked 2,605 Times in 2,019 Posts
    Blog Entries
    24
    Rep Power
    889
    As far as I'm concerned, Fronter has pretty much always been slow for us. I get comments from teachers regarding it being slow (the few that actually use it that is), and they seem to be used to that now.

  7. #7
    leco's Avatar
    Join Date
    Nov 2006
    Location
    West Yorkshire
    Posts
    2,026
    Thank Post
    595
    Thanked 125 Times in 119 Posts
    Rep Power
    42
    West Yorkshire here and no issues today. Loads fine and is fairly quick. Content heavy pages are slightly slower but not so's it's unusable.

    @Jamo: Do you have issues with other sites or is it just Fronter? Maybe need to contact your IT support and/or Fronter as it really shouldn't be like that obviously.

  8. #8
    Jamo's Avatar
    Join Date
    Jan 2009
    Posts
    1,361
    Thank Post
    66
    Thanked 178 Times in 150 Posts
    Rep Power
    61
    Nope just Fronter being slow, I am in contact with Fronter and our support been 2 weeks now!

  9. #9
    leco's Avatar
    Join Date
    Nov 2006
    Location
    West Yorkshire
    Posts
    2,026
    Thank Post
    595
    Thanked 125 Times in 119 Posts
    Rep Power
    42
    Quote Originally Posted by Jamo View Post
    Nope just Fronter being slow, I am in contact with Fronter and our support been 2 weeks now!
    Two weeks??!! That's not good either for you or Fronter However, as we all know hunting for needles in haystacks can take time. Have you had progress reports from anywhere?

  10. #10
    Jamo's Avatar
    Join Date
    Jan 2009
    Posts
    1,361
    Thank Post
    66
    Thanked 178 Times in 150 Posts
    Rep Power
    61
    Yeah we have been told there are no problems there end at the moment which is why I am wondering if it was just us or if it is just a generally slow site.

    They are looking back into it though. Might have to get in touch with the LEA support as well.

  11. #11

    Join Date
    Nov 2009
    Posts
    41
    Thank Post
    3
    Thanked 1 Time in 1 Post
    Rep Power
    0
    fronter here too in Wandsworth (london), terribly slow yesterday and today. Called up yesterday and was advised nothing wrong with London installation as everything is working fine on their side and the technical teams in Oslo have not reported any issues.

    Called today and was advised to provide a Traceroute which is generated from MSDOS.

    Has anyone had any better luck after providing this Traceroute text file to the support team.

  12. #12
    Jamo's Avatar
    Join Date
    Jan 2009
    Posts
    1,361
    Thank Post
    66
    Thanked 178 Times in 150 Posts
    Rep Power
    61
    Quote Originally Posted by bikeman17 View Post
    fronter here too in Wandsworth (london), terribly slow yesterday and today. Called up yesterday and was advised nothing wrong with London installation as everything is working fine on their side and the technical teams in Oslo have not reported any issues.

    Called today and was advised to provide a Traceroute which is generated from MSDOS.

    Has anyone had any better luck after providing this Traceroute text file to the support team.
    Currently awaiting the reply from the 19 hop tracert I sent! Fingers crossed!

  13. #13
    Face-Man's Avatar
    Join Date
    Dec 2005
    Location
    London
    Posts
    577
    Thank Post
    11
    Thanked 58 Times in 40 Posts
    Rep Power
    71
    They have an issue on the support site for some implementations frontersupport.co.uk

    Wednesday, 09 December 2009 09:01
    The latency issues with DB10 have now been rectified.

    We apologise for any inconvenience caused.

    The Fronter team.

    We currently have some latency issues with DB10 database which is affecting these installations:

    Newham
    Somerset
    Trafford
    Sutton
    North Yorks
    Croydon

    We are working now to resolve this and will post more information when this is resolved.

    We apologise for any inconvenience caused.

    The Fronter team.
    However we have also been having poor performance from Fronter for a few month basically since Pearsons paid for them....

  14. #14
    leco's Avatar
    Join Date
    Nov 2006
    Location
    West Yorkshire
    Posts
    2,026
    Thank Post
    595
    Thanked 125 Times in 119 Posts
    Rep Power
    42
    Fast - slow are relative terms, but I guess Fronter is "slow" compared to other sites. We're a Primary school so that's not such an issue. But the flash and video stuff play faster than they do in Espresso

  15. #15
    Jamo's Avatar
    Join Date
    Jan 2009
    Posts
    1,361
    Thank Post
    66
    Thanked 178 Times in 150 Posts
    Rep Power
    61
    Yeah, I can handle a little blip here and there, but considering the way you have to edit pages
    IE.
    Goto the room you need to edit
    Click edit tickbox (someone teach the fronter guys some basic GUI programming please)
    Drop down the arrow click edit
    Edit the page
    Save the page
    Untick the edit box



SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. How are you using Fronter?
    By Jobos in forum Virtual Learning Platforms
    Replies: 37
    Last Post: 22nd December 2009, 09:08 AM
  2. Fronter is irritating me already
    By GenieNitro in forum Virtual Learning Platforms
    Replies: 13
    Last Post: 30th April 2009, 06:06 PM
  3. Fronter - where is everyone else getting help?
    By jdavey6 in forum Virtual Learning Platforms
    Replies: 11
    Last Post: 22nd October 2008, 12:20 PM
  4. Fronter help please
    By Jobos in forum Virtual Learning Platforms
    Replies: 2
    Last Post: 8th April 2008, 05:28 PM
  5. Fronter
    By Face-Man in forum Educational Software
    Replies: 11
    Last Post: 5th March 2008, 11:15 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •