+ Post New Thread
Results 1 to 3 of 3
Virtual Learning Platforms Thread, Helpdesk on VLE in Technical; Is it possible to have a technical helpdesk running in/on a VLE? I want the staff to go to the ...
  1. #1

    witch's Avatar
    Join Date
    Nov 2005
    Location
    Dorset
    Posts
    11,349
    Thank Post
    1,489
    Thanked 2,573 Times in 1,789 Posts
    Rep Power
    774

    Helpdesk on VLE

    Is it possible to have a technical helpdesk running in/on a VLE?
    I want the staff to go to the 'staff room' and be able to access the helpdesk, and then I want to be able to see it from the NM log on?
    I'm sure it can be done if someone writes a program but I can't do that!

  2. #2

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,613
    Thank Post
    746
    Thanked 1,707 Times in 1,520 Posts
    Rep Power
    437
    What platform is the vle?

    Ben

  3. #3

    Join Date
    Oct 2005
    Posts
    869
    Thank Post
    59
    Thanked 132 Times in 111 Posts
    Rep Power
    77
    Surely it depends on the type of VLE you go for?

    Maybe you could have a nice setup that is based on Windows SharePoint services (with nice themed pages customised to look like your school) that then links through to Moodle (for VLE Content) and you could then either use a custom SharePoint list for helpdesk stuff or link to another helpdesk (maybe something PHP based).

    It should be possible to incorporate all of these things within SharePoint so it appears to the end user that they're never actually leaving the "main VLE site".

    Just my 2p worth...



SHARE:
+ Post New Thread

Similar Threads

  1. What do you look for in a helpdesk?
    By bizzel in forum Coding
    Replies: 19
    Last Post: 23rd March 2011, 05:41 PM
  2. Zero One Helpdesk
    By Scotmk in forum Wireless Networks
    Replies: 9
    Last Post: 21st April 2009, 05:03 PM
  3. which helpdesk
    By Chris in forum How do you do....it?
    Replies: 32
    Last Post: 11th June 2008, 09:38 PM
  4. My Little Helpdesk v0.9.6b
    By pmassingham in forum Downloads
    Replies: 5
    Last Post: 8th April 2008, 04:00 PM
  5. One or Zero Helpdesk
    By wesleyw in forum How do you do....it?
    Replies: 8
    Last Post: 18th October 2006, 09:30 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •