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Virtual Learning Platforms Thread, Moving Kaleidos to Unify in Technical; Should we be able to connect Outlook to a federated Unify O365 account? Using the Outlook wizard it's not finding ...
  1. #16
    Gongalong's Avatar
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    Should we be able to connect Outlook to a federated Unify O365 account?

    Using the Outlook wizard it's not finding the mailbox from its address. Do I need to pick some details from O365 when in Unify?

  2. #17

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    OK RM have fixed this issue. It was a problem at their end concerning user groups. Thanks for your input.

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    funkyfin2000's Avatar
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    @Gongalong - should be fine - we have it tested and working fine here in legacy Outlook using the O365 wizard. Only thing I can think of is any type of filtering going on in school?

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    Gongalong (26th March 2014)

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    I've tried connecting using the Outlook wizard on both our filtered school connection and a secondary unfiltered BT connection. Both times the Outlook wizard cannot find the mailbox.

    This is currently a test deployment of Unify, but it's functional and I can send/receive emails to the mailbox. I've used the address the mailbox is registered to for Outlook to search.

    Am I missing anything obvious?

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    funkyfin2000's Avatar
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    Not that I'm aware of - you've tried everything I would do - very odd - only solace I can give is, we have it working :S

    Presume you have tried different machines etc - versions of Office etc...

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    Gongalong (26th March 2014)

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    It was autodiscover. I hadn't completed the DNS setup under Office 365 > Admin > Domains.

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    funkyfin2000 (26th March 2014)

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    Doh! That's that solved then...

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    Gongalong (26th March 2014)

  12. #23
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    @awade - Just experiencing the same issue as you with just 4 accounts at a school - do you know what the exact issue at RM's end was??

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    Another question, more out of curiosity: how have others setup their AD with respect to the federation of accounts into O365? The issue we have is that our OUs are discrete but all our usernames are in the same format. This means that the Address Book ("People" in O365) is going to contain an unclear mix of staff and students.

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    Fixed the issue we were experiencing - school installed Office 2013....
    @Gongalong - not sure! Got your email though!

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    Gongalong (1st April 2014)

  16. #26
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    The AD config sounds like one of those trivial details, but I can see it having major repercussions in terms of staff finding other staff accounts, and also not accidentally sending emails to students.

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