Printing with Citrix web interface

[cookie_monster]

If i login to Citrix via the ICA client from a thin client box the 'clientname' is picked up and my script maps a printer, if i login through the web interface from the same client the Citrix server sees a different clientname that seems to be 'WI-randomname'. The problem here is that the printerscript doesn't add a printer.

How can i get Citrix to see the real clientname when logging in through the web interface?

Thanks.

[Geoff]

Disable the Java client on the web interface, so users are forced to download and install the citrix client pack.

[Ric_]

I don't know that you can do it in the same way because the client of the terminal server is technically the box running Web Gateway. You could maybe include a statement that opens an input box asking for the user to enter the client name. After all, the Web Gateway/Secure Gateway will usually only be used offsite so printer mapping isn't quite the same issue.

[cookie_monster]

I had a feeling that might be the case. I received some docs from Novus suggesting using r-kiosk so when the user logs in the browser goes full screen and they only see the web interface before logging in but looking at this problem i think we'll be using the ICA client instead.