Hi all,

I'm not sure if anyone has ever experienced this.. when regular users on my terminal servers try to access a page that requires Java, the Java icon flashes up briefly in the system tray then Internet Explorer just closes and Java dumps a crash file. It loads fine for administrators though. I have already tried updating Java to the latest version, and I even upgraded IE6 to IE7 just in case but no joy. It's a 64 bit system but I'm running 32 bit IE and Java so that we can still use Flash. Has anyone got any ideas? Here is the Java error in case anyone can make sense of it..


#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7d8e6189, pid=11244, tid=9108
#
# Java VM: Java HotSpot(TM) Client VM (1.6.0_03-b05 mixed mode, sharing)
# Problematic frame:
# C [Secur32.dll+0x16189]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

--------------- T H R E A D ---------------

Current thread (0x03c49800): JavaThread "main" [_thread_in_native, id=9108]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x00000000, EBX=0x03848e64, ECX=0x00000016, EDX=0x00000000
ESP=0x03848bf8, EBP=0x03848e58, ESI=0x00000000, EDI=0x03848df8
EIP=0x7d8e6189, EFLAGS=0x00010246

Top of Stack: (sp=0x03848bf8)
0x03848bf8: 0056c5c6 00000000 00500028 00000002
0x03848c08: 00002bec 00000000 00002394 00000000
0x03848c18: 008652cb 00000000 00000000 00000000
0x03848c28: 00000021 c0000022 00000001 00000000
0x03848c38: 00000000 00000000 02890d50 00000000
0x03848c48: 00000000 00000000 00000000 00000000
0x03848c58: 00000000 00000000 00000000 00000000
0x03848c68: 00000000 00000000 00000000 00000000

Instructions: (pc=0x7d8e6189)
0x7d8e6179: 00 00 8b 85 f0 fd ff ff 6a 16 8b f0 59 8d 7d a0
0x7d8e6189: f3 a5 8b 4d a4 89 48 04 8b 4d a8 89 48 08 66 8b


Stack: [0x03750000,0x03850000), sp=0x03848bf8, free space=994k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [Secur32.dll+0x16189]
C [Secur32.dll+0x19c78]
C [deploy.dll+0x29e3]
j com.sun.deploy.security.MSCredentialManager.getLog inUID()J+0
j com.sun.deploy.security.MSCredentialManager.()V+65
v ~StubRoutines::call_stub

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j com.sun.deploy.security.MSCredentialManager.getLog inUID()J+0
j com.sun.deploy.security.MSCredentialManager.()V+65
v ~StubRoutines::call_stub
j com.sun.deploy.services.WPlatformService.getCreden tialManager()Lcom/sun/deploy/security/CredentialManager;+0
j com.sun.deploy.security.DeployAuthenticator.()V+40
j sun.plugin.AppletViewer.initEnvironment(I)V+931
j sun.plugin.AppletViewer.initEnvironment(IJ)V+12
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x0798e800 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=9564]
0x089a0400 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=11212]
0x07982c00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=10848]
0x07976400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=10320]
0x07975800 JavaThread "AWT-Shutdown" [_thread_blocked, id=8884]
0x07974400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5432]
0x078bcc00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2764]
0x078bb400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2432]
0x078ba400 JavaThread "Attach Listener" daemon [_thread_blocked, id=3484]
0x078b9400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=8980]
0x078b1800 JavaThread "Finalizer" daemon [_thread_blocked, id=9416]
0x078b0800 JavaThread "Reference Handler" daemon [_thread_blocked, id=7144]
=>0x03c49800 JavaThread "main" [_thread_in_native, id=9108]

Other Threads:
0x078af400 VMThread [id=9636]
0x078c2800 WatcherThread [id=9576]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 960K, used 427K [0x23d70000, 0x23e70000, 0x24250000)
eden space 896K, 40% used [0x23d70000, 0x23dcad88, 0x23e50000)
from space 64K, 100% used [0x23e60000, 0x23e70000, 0x23e70000)
to space 64K, 0% used [0x23e50000, 0x23e50000, 0x23e60000)
tenured generation total 4096K, used 314K [0x24250000, 0x24650000, 0x27d70000)
the space 4096K, 7% used [0x24250000, 0x2429e9b0, 0x2429ea00, 0x24650000)
compacting perm gen total 12288K, used 879K [0x27d70000, 0x28970000, 0x2bd70000)
the space 12288K, 7% used [0x27d70000, 0x27e4be50, 0x27e4c000, 0x28970000)
ro space 8192K, 62% used [0x2bd70000, 0x2c2714a8, 0x2c271600, 0x2c570000)
rw space 12288K, 52% used [0x2c570000, 0x2cbb7278, 0x2cbb7400, 0x2d170000)

Dynamic libraries:
0x00400000 - 0x0049a000 C:\Program Files (x86)\Internet Explorer\iexplore.exe
0x7d600000 - 0x7d6f0000 C:\WINDOWS\system32\ntdll.dll
0x7d4c0000 - 0x7d5f0000 C:\WINDOWS\syswow64\kernel32.dll
0x00560000 - 0x005fb000 C:\WINDOWS\syswow64\ADVAPI32.dll
0x7da20000 - 0x7db00000 C:\WINDOWS\syswow64\RPCRT4.dll
0x7d8d0000 - 0x7d920000 C:\WINDOWS\syswow64\Secur32.dll
0x7d800000 - 0x7d890000 C:\WINDOWS\syswow64\GDI32.dll
0x7d930000 - 0x7da00000 C:\WINDOWS\syswow64\USER32.dll
0x77ba0000 - 0x77bfa000 C:\WINDOWS\syswow64\msvcrt.dll
0x00600000 - 0x00652000 C:\WINDOWS\syswow64\SHLWAPI.dll
0x7c8d0000 - 0x7d0cf000 C:\WINDOWS\syswow64\SHELL32.dll
0x77670000 - 0x777a9000 C:\WINDOWS\syswow64\ole32.dll
0x1a400000 - 0x1a524000 C:\WINDOWS\syswow64\urlmon.dll
0x00660000 - 0x006eb000 C:\WINDOWS\syswow64\OLEAUT32.dll
0x5dca0000 - 0x5dce5000 C:\WINDOWS\syswow64\iertutil.dll
0x77b90000 - 0x77b98000 C:\WINDOWS\syswow64\VERSION.dll
0x7dee0000 - 0x7df40000 C:\WINDOWS\system32\IMM32.DLL
0x7dbd0000 - 0x7dcd3000 C:\WINDOWS\WinSxS\WOW64_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_5FA17F4E\comctl32.dll
0x02650000 - 0x02c19000 C:\WINDOWS\system32\IEFRAME.dll
0x76b70000 - 0x76b7b000 C:\WINDOWS\system32\PSAPI.DLL
0x7df50000 - 0x7dfc0000 C:\WINDOWS\system32\UxTheme.dll
0x4b3c0000 - 0x4b410000 C:\WINDOWS\SysWOW64\MSCTF.dll
0x11320000 - 0x11334000 C:\PROGRA~2\RANGER~1\pciappctrl.dll
0x02260000 - 0x02525000 C:\WINDOWS\system32\xpsp2res.dll
0x75e60000 - 0x75e87000 C:\WINDOWS\system32\apphelp.dll
0x4dc30000 - 0x4dc5e000 C:\WINDOWS\system32\msctfime.ime
0x02c80000 - 0x02caf000 C:\WINDOWS\system32\IEUI.dll
0x76280000 - 0x76285000 C:\WINDOWS\system32\MSIMG32.dll
0x4dd60000 - 0x4df07000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_65 95b64144ccf1df_1.0.3790.3959_x-ww_8251BDDE\gdiplus.dll
0x47150000 - 0x47171000 C:\WINDOWS\system32\xmllite.dll
0x777b0000 - 0x77833000 C:\WINDOWS\system32\CLBCatQ.DLL
0x77010000 - 0x770d6000 C:\WINDOWS\system32\COMRes.dll
0x744c0000 - 0x744eb000 C:\WINDOWS\SysWOW64\msimtf.dll
0x60970000 - 0x6097a000 C:\WINDOWS\system32\mslbui.dll
0x77b00000 - 0x77b54000 C:\WINDOWS\System32\cscui.dll
0x76520000 - 0x7653d000 C:\WINDOWS\System32\CSCDLL.dll
0x770e0000 - 0x771e8000 C:\WINDOWS\system32\SETUPAPI.dll
0x325c0000 - 0x325d2000 C:\Program Files (x86)\Microsoft Office\OFFICE11\msohev.dll
0x5bc50000 - 0x5bc8b000 C:\WINDOWS\ime (x86)\sptip.dll
0x77530000 - 0x775c7000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.3790.3959_x-ww_78FCF8D0\COMCTL32.dll
0x03140000 - 0x03171000 C:\WINDOWS\system32\OLEACC.dll
0x03180000 - 0x031e5000 C:\WINDOWS\system32\msvcp60.dll
0x745e0000 - 0x7489e000 C:\WINDOWS\system32\msi.dll
0x10000000 - 0x1005b000 C:\Program Files (x86)\Common Files\Microsoft Shared\INK\SKCHUI.DLL
0x03700000 - 0x0374a000 C:\Program Files (x86)\Internet Explorer\ieproxy.dll
0x75da0000 - 0x75e5d000 C:\WINDOWS\system32\SXS.DLL
0x63000000 - 0x630ce000 C:\WINDOWS\syswow64\WININET.dll
0x03350000 - 0x03359000 C:\WINDOWS\syswow64\Normaliz.dll
0x74540000 - 0x745d3000 C:\WINDOWS\system32\MLANG.dll
0x71c00000 - 0x71c17000 C:\WINDOWS\system32\ws2_32.dll
0x71bf0000 - 0x71bf8000 C:\WINDOWS\system32\WS2HELP.dll
0x03be0000 - 0x03bee000 C:\Program Files (x86)\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x6d7c0000 - 0x6d839000 C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
0x7db30000 - 0x7dbb0000 C:\WINDOWS\system32\mswsock.dll
0x5f270000 - 0x5f2ca000 C:\WINDOWS\system32\hnetcfg.dll
0x71ae0000 - 0x71ae8000 C:\WINDOWS\System32\wshtcpip.dll
0x76e90000 - 0x76ecf000 C:\WINDOWS\system32\RASAPI32.dll
0x76e40000 - 0x76e52000 C:\WINDOWS\system32\rasman.dll
0x71c40000 - 0x71c97000 C:\WINDOWS\syswow64\NETAPI32.dll
0x76e60000 - 0x76e8f000 C:\WINDOWS\system32\TAPI32.dll
0x76e30000 - 0x76e3c000 C:\WINDOWS\system32\rtutils.dll
0x76aa0000 - 0x76acd000 C:\WINDOWS\system32\WINMM.dll
0x761b0000 - 0x76243000 C:\WINDOWS\syswow64\CRYPT32.dll
0x76190000 - 0x761a2000 C:\WINDOWS\syswow64\MSASN1.dll
0x71bc0000 - 0x71bc8000 C:\WINDOWS\system32\rdpsnd.dll
0x771f0000 - 0x77201000 C:\WINDOWS\system32\WINSTA.dll
0x76920000 - 0x769e2000 C:\WINDOWS\system32\USERENV.dll
0x722f0000 - 0x722f5000 C:\WINDOWS\system32\sensapi.dll
0x76f80000 - 0x76f85000 C:\WINDOWS\system32\rasadhlp.dll
0x76ed0000 - 0x76efa000 C:\WINDOWS\system32\DNSAPI.dll
0x76f70000 - 0x76f77000 C:\WINDOWS\System32\winrnr.dll
0x76f10000 - 0x76f3e000 C:\WINDOWS\syswow64\WLDAP32.dll
0x71d00000 - 0x71d1c000 C:\WINDOWS\SysWOW64\actxprxy.dll
0x71e00000 - 0x71e14000 C:\WINDOWS\system32\msapsspc.dll
0x78080000 - 0x78091000 C:\WINDOWS\system32\MSVCRT40.dll
0x71e20000 - 0x71e70000 C:\WINDOWS\system32\msnsspc.dll
0x76c90000 - 0x76cb7000 C:\WINDOWS\SysWOW64\msv1_0.DLL
0x76cf0000 - 0x76d0a000 C:\WINDOWS\system32\iphlpapi.dll
0x11200000 - 0x11205000 C:\PROGRA~2\RANGER~1\pcihooks.dll
0x63580000 - 0x638ef000 C:\WINDOWS\system32\mshtml.dll
0x042d0000 - 0x042f9000 C:\WINDOWS\system32\msls31.dll
0x72ea0000 - 0x72f00000 C:\WINDOWS\system32\ieapfltr.dll
0x76bb0000 - 0x76bdb000 C:\WINDOWS\syswow64\WINTRUST.dll
0x76c10000 - 0x76c38000 C:\WINDOWS\syswow64\imagehlp.dll
0x04520000 - 0x04541000 C:\WINDOWS\system32\NTMARTA.DLL
0x7e020000 - 0x7e02f000 C:\WINDOWS\system32\SAMLIB.dll
0x72d60000 - 0x72d68000 C:\WINDOWS\system32\msacm32.drv
0x77b70000 - 0x77b84000 C:\WINDOWS\system32\MSACM32.dll
0x57240000 - 0x57247000 C:\WINDOWS\system32\imaadp32.acm
0x72d40000 - 0x72d47000 C:\WINDOWS\system32\msadp32.acm
0x57150000 - 0x57156000 C:\WINDOWS\system32\msg711.acm
0x57120000 - 0x57128000 C:\WINDOWS\system32\msgsm32.acm
0x570f0000 - 0x570f6000 C:\WINDOWS\system32\tssoft32.acm
0x73ae0000 - 0x73ae8000 C:\WINDOWS\system32\tsd32.dll
0x57160000 - 0x571ad000 C:\WINDOWS\system32\msaud32.acm
0x57100000 - 0x5711e000 C:\WINDOWS\system32\sl_anet.acm
0x57130000 - 0x5714e000 C:\WINDOWS\system32\msg723.acm
0x571b0000 - 0x5723a000 C:\WINDOWS\SysWOW64\l3codeca.acm
0x63380000 - 0x633f8000 C:\WINDOWS\SysWOW64\jscript.dll
0x053e0000 - 0x05457000 C:\WINDOWS\system32\mshtmled.dll
0x6d6b0000 - 0x6d6d1000 C:\Program Files (x86)\Java\jre1.6.0_03\bin\npjpi160_03.dll
0x6d4a0000 - 0x6d4bb000 C:\Program Files (x86)\Java\jre1.6.0_03\bin\jpiexp.dll
0x6d250000 - 0x6d261000 C:\Program Files (x86)\Java\jre1.6.0_03\bin\deploy.dll
0x71bb0000 - 0x71bb9000 C:\WINDOWS\system32\wsock32.dll
0x6d4f0000 - 0x6d514000 C:\Program Files (x86)\Java\jre1.6.0_03\bin\jpishare.dll
0x054d0000 - 0x0571a000 C:\PROGRA~2\Java\JRE16~1.0_0\bin\client\jvm.dll
0x6d310000 - 0x6d318000 C:\PROGRA~2\Java\JRE16~1.0_0\bin\hpi.dll
0x6d770000 - 0x6d77c000 C:\PROGRA~2\Java\JRE16~1.0_0\bin\verify.dll
0x6d3b0000 - 0x6d3cf000 C:\PROGRA~2\Java\JRE16~1.0_0\bin\java.dll
0x6d7b0000 - 0x6d7bf000 C:\PROGRA~2\Java\JRE16~1.0_0\bin\zip.dll
0x6d000000 - 0x6d1c3000 C:\Program Files (x86)\Java\jre1.6.0_03\bin\awt.dll
0x73070000 - 0x73097000 C:\WINDOWS\system32\WINSPOOL.DRV
0x73860000 - 0x738ac000 C:\WINDOWS\system32\ddraw.dll
0x73b30000 - 0x73b36000 C:\WINDOWS\system32\DCIMAN32.dll
0x6d2b0000 - 0x6d303000 C:\Program Files (x86)\Java\jre1.6.0_03\bin\fontmanager.dll
0x6d480000 - 0x6d498000 C:\Program Files (x86)\Java\jre1.6.0_03\bin\jpicom.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~2\Java\JRE16~1.0_0\lib\deploy.jar;C:\P ROGRA~2\Java\JRE16~1.0_0\lib\plugin.jar -Xmx64m -Djavaplugin.maxHeapSize=64m -Xverify:remote -Djavaplugin.version=1.6.0_03 -Djavaplugin.nodotversion=160_03 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~2\Java\JRE16~1.0_0 -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~2\Java\JRE16~1.0_0\clas ses -Xbootclasspath/a:C:\PROGRA~2\Java\JRE16~1.0_0\lib\deploy.jar;C:\P ROGRA~2\Java\JRE16~1.0_0\lib\plugin.jar -Xmx64m -Djavaplugin.maxHeapSize=64m -Xverify:remote -Djavaplugin.version=1.6.0_03 -Djavaplugin.nodotversion=160_03 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~2\Java\JRE16~1.0_0
java_command:
Launcher Type: generic

Environment Variables:
PATH=C:\PROGRA~2\Java\JRE16~1.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOW S\System32\Wbem;.
USERNAME=testuser
OS=Windows_NT
PROCESSOR_IDENTIFIER=EM64T Family 6 Model 15 Stepping 7, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows Server 2003 family Build 3790 Service Pack 2

CPU:total 8 (4 cores per cpu, 1 threads per core) family 6 model 15 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

Memory: 4k page, physical 4193260k(2268496k free), swap 4194303k(4033688k free)

vm_info: Java HotSpot(TM) Client VM (1.6.0_03-b05) for windows-x86, built on Sep 24 2007 22:24:33 by "java_re" with unknown MS VC++:1310