MS Terminal Server Sessions

[Jonny_sims]

on my terminal server i have some sessions which aren't disconecting correctly (they show there state as being "down"). i think a build up of these is causing the server to crash.

however when i try and force them to reset the following error comes up,

session reset failed
(Error 7024 - the requested operation cannot be completed because the terminal connection is currentl busy processing a connect, disconect, reset, or delete operation.)

tried searching the web for this error code without much joy and was hoping someone might have come across this before and be able to help me out.

[Ric_]

Have you disabled the clock in the system tray? This can prevent sessions disconnecting properly.

[Jonny_sims]

clock is enabled in gpo's but isnt showing on ts. how do i enable the clock for ts?

[Ric_]

@Jonny_sims: I meant that the clock must be disabled

[Jonny_sims]

just wanted to update my situation.

i have disabled the clock with no change to the problem. I have since found that the Csrss.exe process is running in each session, i have tried to apply the hotfix mention in this kb article, however it simply says i have a newer service pack installed and wont go any further.

[Jonny_sims]

Bump?

has anyone got anyother suggestions?

help!!

[alma]

Hi Jonny.

I have exactly this problem.
if you solved your it. Help me please.
Thanks. Alma.