We all moan when it goes wrong.....so heres a shout for when it went right.....

Thurs 3:30pm ish..
Phone call from the grid regarding our router - they cant see it.

3:35pm....
The builders inform me they "think" they have drilled through a couple of cables.....

3:40pm....
Ring SWGfL

Fri 9:10am....
SWGfL rep & 2 x BT engineers appear on site.


Fri 11:30am....
Done, finished. make the chaps some tea.

Thank You!

Wait for the BT invoice, then you won't be smiling! Surely that's not covered by support?

Quote:

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Originally Posted by rad

Wait for the BT invoice, then you won't be smiling! Surely that's not covered by support?

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Builders liability insurance surely? They had to pay the sparkies at my old place when they broke cabling.

They drilled it - they pay for it - and that is that.

:D