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South West Grid for Learning (SWGfL) Thread, Slow Internet? in Regional Broadband Consortiums (RBC); Anyone been having problems with there internet feed being slow?...
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    newpersn's Avatar
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    Slow Internet?

    Anyone been having problems with there internet feed being slow?

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    newpersn's Avatar
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    And today?

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    speckytecky's Avatar
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    Oh yea Oh yea. Easymail dropping off and on.

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    Internet from swgfl is all over the place for us too. We've logged a call. They're having issues at their end.

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    speckytecky's Avatar
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    This sadly seems to happen with SWGfL far too often.

    Are there other options we could look at I wonder?


    Quote Originally Posted by dgardner View Post
    Internet from swgfl is all over the place for us too. We've logged a call. They're having issues at their end.

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    chazzy2501's Avatar
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    This was happening yesterday as well, pings to county and google show no interuptions the data just doesn't go.

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    Quote Originally Posted by chazzy2501 View Post
    This was happening yesterday as well, pings to county and google show no interuptions the data just doesn't go.
    Text I just received from SWGFL:-


    "The intermittent periods of connectivity are a result of unexpected behaviour within the core network. We continue to investigate with the highest priority"

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    januttall's Avatar
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    we seem to have lost connection speed with lancsngfl as well today ? wonder if its something major.

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    spoken to swgfl this morning they have a firewall 'issue' for which they have cisco engineers on site. The best they could offer me by way of a timeline for resolution was that it "should be all resolved by the close of business today"

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    newpersn's Avatar
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    Well. They said that last night to the NM. But they seem to be very slow or not seem to be doing anything about. Its been flicky for a while if i recall.

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    jamesfed's Avatar
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    Time to dust off the SLAs by the sounds of it!

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    Ah. That would explain it; thought I was going mad!

    Pete

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    Come on guys....we all work in IT Support do we not! And we all know what it's like to have end-users on ya back in the midst of a major problem....right!! Give SWGFL a break! It will be fixed when it is fixed (something we'd all like to say to those bugging us during downtime!).

    Chill the F out guys!!

  14. 3 Thanks to garoc:

    London_Geek (14th March 2012), newpersn (13th March 2012), speckytecky (13th March 2012)

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    newpersn's Avatar
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    Quote Originally Posted by garoc View Post
    Come on guys....we all work in IT Support do we not! And we all know what it's like to have end-users on ya back in the midst of a major problem....right!! Give SWGFL a break! It will be fixed when it is fixed (something we'd all like to say to those bugging us during downtime!).

    Chill the F out guys!!
    We are.... Teachers arent.. Just relay on internet all day to do leasons (youtube and so on)

    Whens its lunch time

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    speckytecky's Avatar
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    Gave you a TY for this mate. However, this particular service has dumped on many of us far too often and we are the folk in the middle fielding the 'my easymail, my internet' isn't working calls. I'm usually at the top of the tree when it comes to supporting the boys and girls at SWGfL as they have given me heaps of support over the years but on this occasion it's just one failure too many.

    Quote Originally Posted by garoc View Post
    Come on guys....we all work in IT Support do we not! And we all know what it's like to have end-users on ya back in the midst of a major problem....right!! Give SWGFL a break! It will be fixed when it is fixed (something we'd all like to say to those bugging us during downtime!).

    Chill the F out guys!!

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