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South West Grid for Learning (SWGfL) Thread, Slow Internet? in Regional Broadband Consortiums (RBC); Originally Posted by mb2k01 It won't help anyone with this issue, but did you know you can get text message ...
  1. #46
    newpersn's Avatar
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    Quote Originally Posted by mb2k01 View Post
    It won't help anyone with this issue, but did you know you can get text message alerts from SWGfL?
    I didn't until I last rang to rant about speed/connectivity issues. I received a text at about 2.20pm today making me aware of the issue - quite a useful service.
    You would get that txt everyday then!

  2. #47
    chazzy2501's Avatar
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    Yeap, slow internet here.

  3. #48
    mb2k01's Avatar
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    Just received the following text message from SWGfL:
    Connectivity issues in the SWGfL should now be resolved following our engineers identifying another DDoS incident. For further details contact the Service Desk

  4. #49

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    Quote Originally Posted by mb2k01 View Post
    Just received the following text message from SWGfL:
    That's funny We're told there's nothing wrong with it evveeerrr!

    Steve

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    mb2k01's Avatar
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    Quote Originally Posted by Steve21 View Post
    That's funny We're told there's nothing wrong with it evveeerrr!

    Steve
    Nice to see they're consistent with responses!
    I'd give the service desk a ring and ask why you're having to find out from other people instead of them (i.e. lay it on thick - I hate lack of communication!)

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    mb2k01's Avatar
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    More connection issues with SWGfL today.
    Access pretty much ground to a halt here, and I have just recevied the text "We are current experiencing an incident which may affect connectivity for some schools within the grid. Service call reference 3650263"

  7. #52

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    Yep - ours just dropped out but back on again (for the time being). Getting to be a regular thing this now.

    Pete

  8. #53
    mwbutler's Avatar
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    Internet has been up and down all morning for us and all these outages are starting to get ridiculous...

  9. #54

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    Our unfiltered is fine, but our filtered dropped out for about 5 minutes...

  10. #55
    mb2k01's Avatar
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    Yep. Regular and ridiculous definitely two words I'd use!
    Funny though - I'd not long had a communication from them where they attempted to demonstrate best value / review costs of service etc. A good start would be increasing uptime!

  11. #56
    newpersn's Avatar
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    Cut out for about 5mins just now.

    Did notice monday morning the whole of Gloucestershire was down. Dont know if any other area was effected?

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