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South West Grid for Learning (SWGfL) Thread, dns fail on edugeek on swgfl in Regional Broadband Consortiums (RBC); We had a service outage at 3am this morning and now dns is failing to resolve edugeek. Any one else ...
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    Oaktech's Avatar
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    dns fail on edugeek on swgfl

    We had a service outage at 3am this morning and now dns is failing to resolve edugeek. Any one else with the problem? Any idea what i can do about it?

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    Oaktech's Avatar
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    just called them and they aparently did nothing, but it just came back to life!

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    Was a problem with Cloudflare, may just take some time to update in caches.

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    Oaktech (24th February 2012)

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    back up here. Not long ago though

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    Oaktech (24th February 2012)

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    We've just got it back as well.

    Pete

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    Oaktech (24th February 2012)

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    JJonas's Avatar
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    back now, was staring to get withdrawal symptoms

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    Oaktech (24th February 2012)

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    Only just got it back with BT dns.

    Ben

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    Oaktech (24th February 2012)

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    You can move DNS providers !

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    Oaktech's Avatar
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    Quote Originally Posted by CyberNerd View Post
    You can move DNS providers !
    not without some grief i can't! plus, when we have users who say, "oh, the students don't need access to the internet, just google" trying to explain a dns error is not going to go well!

    If i was at home however, i would simply enter someone elses name servers manually in the router!

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    Quote Originally Posted by Oaktech View Post
    not without some grief i can't! plus, when we have users who say, "oh, the students don't need access to the internet, just google" trying to explain a dns error is not going to go well!

    If i was at home however, i would simply enter someone elses name servers manually in the router!

    Just request a firewall change to allow 53 udp to google (or someone else) ,then at least so you have a backup

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