+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 16
South West Grid for Learning (SWGfL) Thread, Where is my website? in Regional Broadband Consortiums (RBC); The only day in the last 4 years when it is essential to have a website to give info to ...
  1. #1

    Join Date
    Feb 2008
    Location
    Plymouth
    Posts
    25
    Thank Post
    0
    Thanked 6 Times in 5 Posts
    Rep Power
    15

    Where is my website?

    The only day in the last 4 years when it is essential to have a website to give info to parents about the closure of the school, and what happens?

    NO F*!%in' website!

    I've been on hold on the phone to SWGFL for the last 20 minutes, still no reply.

    What a waste of space they are.

  2. #2

    Join Date
    Feb 2008
    Location
    Wiltshire
    Posts
    904
    Thank Post
    287
    Thanked 141 Times in 114 Posts
    Blog Entries
    28
    Rep Power
    42
    Yeah, I wasn't happy either. Between the hours of 7am and 8:30am when parents were checking to see if you school was closed the Browser timed out. After a number of support calls and a bit of pressure from our contact for SWGfL this is the official response:


    "Due to excessive load, a small number of South West Grid for Learning school websites were unavailable for sporadic periods this morning. Our webservers are usually capable of handling hundreds of thousands of visits above the normal levels. With the amount of schools closing and parents repeatedly checking multiple school sites, we were dealing with over a million extra hits per webserver.

    Whilst our hardware remained operational, pages were taking a long time to load for some sites which lead some browsers to timeout.

    We're now working to increase the effectiveness of these servers for the future. We apologise if parents and teachers struggled to access any if your website resources this morning"
    Apprarently it was down to the Cache Server which was hit the hardest.

    I'm annoyed. The reason we chose to host with the Grid is so they could cope with things like this and security. I'm now looking to host our own. We've just gotten Frog in recently so may look to host the School website on that now.

    Pete

  3. #3
    Devontechie's Avatar
    Join Date
    Nov 2007
    Location
    UK
    Posts
    912
    Thank Post
    184
    Thanked 205 Times in 167 Posts
    Rep Power
    73
    It wasn't just SWGfL that had problems. Have a look at
    Anyone else's embc school website go down? and Websites down / seriously slow?

    Steve

  4. #4
    gaz350's Avatar
    Join Date
    Jul 2007
    Location
    Rutland, east.leicestershire :P
    Posts
    579
    Thank Post
    47
    Thanked 49 Times in 41 Posts
    Rep Power
    29
    Our vps host worked a treat just made a iPhone interface for the head so he can press 3 buttons and close the school! well post if it's open or closed with an optional message.

  5. #5

    speckytecky's Avatar
    Join Date
    May 2006
    Location
    UK
    Posts
    2,623
    Thank Post
    3,556
    Thanked 300 Times in 228 Posts
    Blog Entries
    3
    Rep Power
    123
    Ah! That explains a lot. The SWGfL Team had a change request from us at the beginning of December to move our development site to the regular site, they promised fsithfully that it would be completed this week. Still waiting for it to happen and getting grief because it hasn't!

  6. #6

    SimpleSi's Avatar
    Join Date
    Jun 2005
    Location
    Lancashire
    Posts
    5,829
    Thank Post
    1,476
    Thanked 595 Times in 446 Posts
    Rep Power
    170
    When my websites first went down on Tuesday, I was annoyed - but then I thought about it and realised no-one had planned/tested for this sort of event before and therefore it is/was inevitable.

    Others on here who have hosted their own websites also experienced similiar failures.

    Sometimes things fail just when you need them - thats life.

    In future, we can ask that money for line speed increases is diverted to more webservers if that's what we think is more important


    regards

    Simon

  7. Thanks to SimpleSi from:

    superfletch (23rd September 2010)

  8. #7
    AWicher's Avatar
    Join Date
    Nov 2008
    Location
    Preston
    Posts
    317
    Thank Post
    58
    Thanked 40 Times in 31 Posts
    Rep Power
    19
    We have an offsite web server, and looking at the awstats i was shocked to see how much bandwidth we have gone through in just 4 days.

    5.24 GB Bandwidth, 228620 Hits, 4076 visitors and 1947 unique visitors.

    Just one school, would love to see the traffic stats for our county web servers.

  9. #8

    Join Date
    Feb 2008
    Location
    Wiltshire
    Posts
    904
    Thank Post
    287
    Thanked 141 Times in 114 Posts
    Blog Entries
    28
    Rep Power
    42
    Yesterday they did a memory upgrade to a server at Telehouse (sites went off line for about 20 minutes at 6:00pm).

    Whatever they did worked, website is currently working at this time of the morning when the previous two days it hasnt.

    Pete

  10. #9

    Join Date
    Jul 2007
    Posts
    65
    Thank Post
    5
    Thanked 2 Times in 2 Posts
    Rep Power
    16
    Synetrix sites still seem to be down.

  11. #10

    Join Date
    Feb 2008
    Location
    Wiltshire
    Posts
    904
    Thank Post
    287
    Thanked 141 Times in 114 Posts
    Blog Entries
    28
    Rep Power
    42
    Well. Woke up to a fresh covering of snow this morning and get the call from the Head to delay the opening of the School.

    Can I access the Website, can I **** I thought they had solved it but obviously not!

    Definately look at hosting it on our own box now.

    Pete
    Last edited by witch; 13th January 2010 at 10:12 AM.

  12. #11

    Join Date
    Jul 2007
    Posts
    65
    Thank Post
    5
    Thanked 2 Times in 2 Posts
    Rep Power
    16
    Absolute joke.

    Beginning the process of moving to a new host today.

    It's not like Synetrix are cheap. They charge us £120 a year for 1GB space and 2 MySQL databases.

  13. #12

    speckytecky's Avatar
    Join Date
    May 2006
    Location
    UK
    Posts
    2,623
    Thank Post
    3,556
    Thanked 300 Times in 228 Posts
    Blog Entries
    3
    Rep Power
    123
    Quote Originally Posted by FragglePete View Post
    Well. Woke up to a fresh covering of snow this morning and get the call from the Head to delay the opening of the School.

    Can I access the Website, can I **** I thought they had solved it but obviously not!

    Definately look at hosting it on our own box now.

    Pete
    Same problem - SWGfL tell me it's going to be "intermittent" all day.

  14. #13

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    18,496
    Thank Post
    526
    Thanked 2,638 Times in 2,042 Posts
    Blog Entries
    24
    Rep Power
    895
    We host ours in house, on a VM. Not had a problem. I have a feeling that these RBC hosts seriously overload their servers.

  15. #14

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,440
    Thank Post
    408
    Thanked 669 Times in 611 Posts
    Rep Power
    191
    Could be a nice opportunity for EduGeek to 'partner' up with a host to offer some nice packages to schools wanting to host simple websites.

  16. 2 Thanks to Edu-IT:

    speckytecky (13th January 2010), superfletch (23rd September 2010)

  17. #15
    mpe
    mpe is offline

    Join Date
    Nov 2008
    Location
    Exeter
    Posts
    1,185
    Thank Post
    131
    Thanked 73 Times in 63 Posts
    Rep Power
    35
    Quote Originally Posted by FragglePete View Post
    Yeah, I wasn't happy either. Between the hours of 7am and 8:30am when parents were checking to see if you school was closed the Browser timed out. After a number of support calls
    How did you get them to answer the phone before 8am?
    Apprarently it was down to the Cache Server which was hit the hardest.
    Which finally came back up just before 8am on the 6th. Also decided to take a two minute "break" at around 6:20 pm last night.
    The reason we chose to host with the Grid is so they could cope with things like this and security.
    Claiming that security was an issue dosn't make sense, unless they have dumped IIS.
    I'm now looking to host our own. We've just gotten Frog in recently so may look to host the School website on that now.
    Unless you have a very lightweight web page Frog's apache configuration dosn't appear to be up to processing lots of requests at once.



SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. New website
    By fernt in forum EduGeek Joomla 1.5 Package
    Replies: 20
    Last Post: 11th November 2009, 01:27 PM
  2. display a website within another website
    By RabbieBurns in forum Web Development
    Replies: 14
    Last Post: 24th July 2009, 07:25 PM
  3. We need a new website and I need help... please?
    By elsiegee40 in forum EduGeek Joomla 1.5 Package
    Replies: 9
    Last Post: 20th January 2009, 09:53 PM
  4. New website
    By Norphy in forum Web Development
    Replies: 8
    Last Post: 31st March 2006, 02:31 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •