Quote Originally Posted by mpe View Post
How did you get them to answer the phone before 8am?
Read 'support call' as Logging a call on the RM Portal. Initial response from them was 08:38 that day.

Quote Originally Posted by mpe View Post
Which finally came back up just before 8am on the 6th. Also decided to take a two minute "break" at around 6:20 pm last night.
Which is a little late as staff are on site before 8:15am. Was not aware of this two minute break.

Quote Originally Posted by mpe View Post
Claiming that security was an issue dosn't make sense, unless they have dumped IIS.
Website is their Advance Hosting Service which is on a Linux box with SWGfL, along with 48 other Schools on that particular box. Not a problem with the box itself, but to do with the Cache Server not being able to cope. Where did I mention IIS ?

Quote Originally Posted by mpe View Post
Unless you have a very lightweight web page Frog's apache configuration dosn't appear to be up to processing lots of requests at once.
As I said... "Looking into it" and other alternatives, thanks for the heads up on that one.

Sheesh!!!!

Pete