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South East Grid for Learning (SEGfL) Thread, EasyNet - Receiving E-Mails in Regional Broadband Consortiums (RBC); Has anyone else faced difficulties receiving e-mails today? I have called up and apparently after some filtering they've managed to ...
  1. 16th October 2009, 03:10 PM #1
    dwhyte85
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    EasyNet - Receiving E-Mails

    Has anyone else faced difficulties receiving e-mails today? I have called up and apparently after some filtering they've managed to stop us being able to receive e-mails? They mentioned we could have to change IP?

    Anyone else facing this issue?
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  2. 16th October 2009, 03:11 PM #2
    elsiegee40
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    Quote Originally Posted by dwhyte85 View Post
    Has anyone else faced difficulties receiving e-mails today? I have called up and apparently after some filtering they've managed to stop us being able to receive e-mails? They mentioned we could have to change IP?

    Anyone else facing this issue?

    Change IP to RM? How convenient for them?!
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  3. 16th October 2009, 03:18 PM #3
    dwhyte85
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    I've spoken to 6 different people at EasyNet with different stories, i'm getting slightly peeved. Just want to get this resolved...


    Update after discussions with firstline @ EasyNet 14:25:

    We are in discussion with our Belgian team to whether we need to allow inbound traffic on Port 25.
    I asked immediately on the phone could it be a firewall issue and they said no!
    Last edited by dwhyte85; 16th October 2009 at 03:24 PM.
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  4. 18th October 2009, 05:11 PM #4
    dwhyte85
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    Resolved.
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  5. 18th October 2009, 06:40 PM #5
    elsiegee40
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    Quote Originally Posted by dwhyte85 View Post
    Resolved.

    How was it solved?
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  6. 18th October 2009, 07:38 PM #6
    dwhyte85
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    They had blocked the port... :-) 7 hours on Friday to unblock it.
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