I agree that calculation of these were a little off however from v2.4 onwards these have been revised and revamped as per the attached screenshot. You will see that the dates are much better and look good too :-)
any eta of 2.4?
Can I ask the same question as JamesMay as we are waiting for intergration with AD with SSO. Once you have this we will be buying OP smartdesk.
Ordered OP Smartdesk on Monday and installed the same day. However I haven't yet been able to use it as the licensing servers are down at the moment supposedly for the release of the new version 'later this month'.
Was really hoping to spend a bit of time working with it this half term...
2.4 is released!
Be good if i could actually download the release, everytime i click on download i'm prompted to login again. Cant log a support call online as i dont seem to have the option, call support and your asked to log a call online and call sales and it just rings, less than impressed!
You can email them and they will get back to you eventually. I think it's email@example.com
Hopefully somebody can help or point me in the right direction!
Have just started to set up 2.4 but are getting loops with emails.
I have setup a dedicated email account on Exchange (internal) and set OP Smartdesk to poll this account using the account set up in AD for this mailbox. This works fine but when I log a request I get the following issue.
If I ask a question in the case, it sends out a email fine and when I reply, the answer gets added to the case no problem. However, 10 minutes later, it gets added again. This happens every 10 minutes. If the case is closed, it will reopen it after 10 minutes. This happens until I delete the email. I can see that it has been polled as it is showing as read. Is there something I am missing or can I set something in Exchange to delete the email once it has been picked up?
Cheers in advance ;-)
Not sure of the solution but I'm sure it was mentioned previously in this thread. Maybe you can find it in a thread search.
just got to wait for the new licence key to come back
Have trawled through the entire thread and seen a few people with the issue but no definitive answer!
Sorry. I know had it ages ago. Then the last update caused it a lot. Tht there was a fix.
Tallwood_6 - Did you get the direct download I sent you? Still try to sort the issue with your account :(