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Scripts Thread, FITS Compliant Web Based Helpdesk - ** RELEASED ** in Coding and Web Development; Yes it does, I would post the link to the relevant parts of the site but I have just found ...
  1. 7th May 2008, 03:43 PM #106
    ICTNUT
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    Yes it does,

    I would post the link to the relevant parts of the site but I have just found out that my ISP (Fasthosts) have just deleted my site database

    As osoon as it is backup i'll get the links posted.
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  2. 7th May 2008, 03:46 PM #107
    Edu-IT
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    Quote Originally Posted by ICTNUT View Post
    Yes it does,

    I would post the link to the relevant parts of the site but I have just found out that my ISP (Fasthosts) have just deleted my site database

    As osoon as it is backup i'll get the links posted.
    They're always doing something wrong aren't they? Or am I getting them mixed up with another host?
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  3. 7th May 2008, 04:37 PM #108
    dave.81
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    ICTNUT, brilliant will look forward to the site being back up

    Be nice to support someones hard work from here and looks like a good system too.
    Last edited by dave.81; 7th May 2008 at 04:52 PM.
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  4. 7th May 2008, 05:10 PM #109
    ICTNUT
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    @dave.81:

    We have our own dedicated servers so if you want to have a play on the demo site -> Helpdesk Demo Site

    U: admin
    P: demo123



    [edit]
    Website is backup finally......
    [/edit]
    Last edited by ICTNUT; 7th May 2008 at 10:01 PM.
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  5. 23rd May 2008, 06:03 PM #110
    binky
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    Quote Originally Posted by ICTNUT View Post
    Above all it's going to be free for anyones use and the source code is open to abuse within reason that is.
    Free, yeah right....
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  6. 23rd May 2008, 06:32 PM #111
    localzuk
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    Quote Originally Posted by binky View Post
    Free, yeah right....
    See his earlier response: FITS Compliant Web Based Helpdesk - ** RELEASED **
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  7. 23rd May 2008, 06:59 PM #112
    ICTNUT
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    @Binky: MLH is free all you need to do is apply for it

    Help Desk Software, Service Desk, Web, Mobile ITIL and FITS based support. - Edu Application
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  8. 23rd May 2008, 09:07 PM #113
    binky
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    Quote Originally Posted by ICTNUT View Post
    @Binky: MLH is free all you need to do is apply for it

    Help Desk Software, Service Desk, Web, Mobile ITIL and FITS based support. - Edu Application
    Thanks, looking at the beta it was amazing! but I didn't notice that it was free for schools!!
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  9. 3rd June 2008, 04:03 PM #114
    SwedishChef
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    email

    I have applied for this software looks great, I dont seem to be able to find any information on how the helpdesk "email box" works (I'm presuming some kind of pop3 polling system)

    ie: staff email a particular address which gets inputted into the MLH system

    Kind Regards
    Gary
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  10. 3rd June 2008, 04:09 PM #115
    ICTNUT
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    @garyholder: You are correct there is a small windows service that runs and polls a dedicated email inbox via pop3.

    This is not released yet but will be released alongside the 0.9.8 release at the end of June 08
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  11. 7th July 2008, 04:45 PM #116
    mcloum
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    Whats the latest version of this? I have "MyLittleHelpdesk_0_9_6b.zip" and could do with MS access support.
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  12. 7th July 2008, 04:48 PM #117
    plexer
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    0.9.8b is with the beta testers at the moment so the released version is 0.9.7b.

    Ben
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  13. 7th July 2008, 05:31 PM #118
    mcloum
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    ok cool, how do i go about requesting this upgrade?
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  14. 7th July 2008, 05:37 PM #119
    plexer
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    Depends on when you bought I just had a look at the homepage and it would appear that Oz has made some more changes to the licensing.

    I'd suggest contacted them directly.

    Ben
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  15. 11th July 2008, 04:02 PM #120
    craigg
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    Just applied for a copy of MLH. Looks great.

    How is the AD integration coming along?
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