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Scripts Thread, FITS Compliant Web Based Helpdesk - ** RELEASED ** in Coding and Web Development; Originally Posted by Tallwood_6 Must say v2.4 seems to be a significant improvement, liking the dashboard and it can now ...
  1. #1171
    ICTNUT's Avatar
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    Quote Originally Posted by Tallwood_6 View Post
    Must say v2.4 seems to be a significant improvement, liking the dashboard and it can now handle email attachments and screenshots which was one of its previous failings.

    Keep up the good work & if you could fix my login while your at it
    Thanks for the update and feedback => Off to fix your account.........

  2. #1172

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    What's the full version number of the latest 'stable' release?

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    Quote Originally Posted by Edu-IT View Post
    What's the full version number of the latest 'stable' release?
    v2.4.25.

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    its stressing me out a little at the moment. I've had to rebuild due to a move into new build and it was a problem we were seeing before with email polling but worse now. its not taking any of the text from the body email and adding it into the support request, just the email subject. is there an easy fix in sql?

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    Quote Originally Posted by ICTNUT View Post
    Thanks for the update and feedback => Off to fix your account.........
    Ozan can you please either email over the latest patch OPSD v2.4.59, or fix our account so the download works? I have PM'd sent support an email and i'm still waiting.

  6. #1176

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    Nice easy one hopefully

    Is it possible to alter the email subjects? Mostly so I can add the "status" in the subject for easy first-glance recognition of new/updated/closed jobs and also to help email filtering without delving into the body.

  7. #1177
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    Anyone else experiencing requests getting raised but not showing on the dashboard? I have 11 active requests but only the In Progress ones show!! All services/Application/server rebooted but no change.

    This is a recent issue so wonder if it's related to a recent update maybe!?

  8. #1178
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    Has anyone heard from Ozan (ICTNUT) recently? He seems to have fallen off the face of the planet & v2.5 has been in beta since forever.....

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    Tried to get hold of him a couple of months ago without success, looking to replace the Smartdesk with something else when I have some time.

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    Likewise :/ It's so annoying, stuff that was promised back in... may is still not out now it's November.
    The worst thing is, if 2.5 was out.. in any shape or form now we wouldn't be bothering to look for another solution.

  11. #1181

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    Yup heard from him the other day, 2.5.375 is being run in beta at the moment.

    Ben

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    So you have it or?

  13. #1183

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    I have it yes but that's because I'm a BETA tester.

    Ben

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    ok... How did you manage to get him to add you to the beta testing group? We've tried so hard to get hold of him recently and it's proving almost impossible.

  15. #1185

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    I've been BETA testing it since the beginning.

    I've just given him a poke for you.

    Ben

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