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Scripts Thread, FITS Compliant Web Based Helpdesk - ** RELEASED ** in Coding and Web Development; Looks good, when can we get a copy?...
  1. #1036

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    Looks good, when can we get a copy?

  2. #1037

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    It is very impressive! Definitely a great release. If you want to discuss the release you might be better to email the sales team for dates.

  3. Thanks to Edu-IT from:

    ICTNUT (2nd September 2012)

  4. #1038
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    Thumbs up OP SmartDesk v2.3 Out Now

    We are pleased to announce the stable release of OP SmartDesk v2.3

    This latest update contains over 200 changes, bug fixes & improvements to all aspects of the OP SmartDesk system.

    Highlights include new classroom booking system, more asset manager reports and fixes, multiplatofrm support across desktops, tablets, and iphones all with a single responsive website, improved calendar functionality, more simplified admin tools, twitter integration, better email templates, multi support queue email polling and much much more......

    For a detailed list of changes, please refer to the full changelog @ Change Log - OP Software Issue Tracker

    The update is available to download immediately from our client area, OP Software Support, and instructions for how to upgrade can be found in our documentation at OP SmartDesk Knowledge Base

    Or alternatively, as usual we are offering our professional upgrade service where we will handle the entire update process for you. To use this service please log a support request online @ OP Software Support

    We know it's been a while since our last update, and for that we apologise. But please rest assured we will be returning to more regular updates from now on.

    PS: Like us on our facebook page for your chance to win your very own copy of OP SmartDesk. Each month, until Jan 2013, we are giving away one annual license for OP SmartDesk

  5. #1039

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    perfect timing, today was planned as setting up the help desk

  6. #1040
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    HTH, Let me know how you get on.

  7. #1041

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    Just installing on Server 2012, all seems fine so far!

  8. #1042
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    Oooo our first 2012 server in the wild

  9. #1043

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    Having a bit of an issue with "Required Permissions cannot be acquired" with MCimagemanager. fr is set to true in the web.config file and the .net trust level at full...

  10. #1044
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    Quote Originally Posted by jamesmay View Post
    Having a bit of an issue with "Required Permissions cannot be acquired" with MCimagemanager. fr is set to true in the web.config file and the .net trust level at full...
    Did you successfully get through the install wizard? No Permissions errors when the checks were carried out?

  11. #1045

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    didnt get to the install wizard, but have just resovled it in the advanced app pool settigns for OPSD by changing the loaduserprofile setting to true...

  12. #1046

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    having a problem with licensing the install again though, could you generate me a new install file

  13. #1047
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    Quote Originally Posted by jamesmay View Post
    having a problem with licensing the install again though, could you generate me a new install file
    Have you emailed the one generated by the installer?

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    ive attached to a support case on your help desk

  15. #1049
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    Quote Originally Posted by jamesmay View Post
    ive attached to a support case on your help desk
    License authenticated and attached to support request.

  16. #1050

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    Many thanks. All working on 2012 very well!

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