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Scripts Thread, FITS Compliant Web Based Helpdesk - ** RELEASED ** in Coding and Web Development; Originally Posted by synaesthesia Lovely, when will this be available for hosted users? If you can send an email over ...
  1. 20th November 2011, 10:53 PM #916
    ICTNUT
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    Quote Originally Posted by synaesthesia View Post
    Lovely, when will this be available for hosted users?
    If you can send an email over to support [at] opsoftware.net with the domain of the your helpdesk we can arrange a mutual time to get the upgrade applied for you.
    Last edited by plexer; 21st November 2011 at 03:51 PM.
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  3. 21st November 2011, 11:59 AM #917
    dfergusson
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    Where do I get my licence key from?
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  4. 21st November 2011, 12:06 PM #918
    ICTNUT
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    Quote Originally Posted by dfergusson View Post
    Where do I get my licence key from?
    Drop an email to support [at] opsoftware.net with your school name and one will be generated and sent back to you.
    Last edited by plexer; 21st November 2011 at 03:50 PM.
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  6. 21st November 2011, 12:06 PM #919
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    Quote Originally Posted by dfergusson View Post
    Where do I get my licence key from?
    It should come from your account via email after you download it, assuming you're paid up.
    otherwise email support [at] opsoftware.net

    EDIT: Too late!
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    ICTNUT (21st November 2011)
  8. 21st November 2011, 12:07 PM #920
    adhutton
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    Quote Originally Posted by dfergusson View Post
    Where do I get my licence key from?
    Ditto: Just applied the upgrade, but cannot log in as it now asking for a license key.

    Please advise. Thanks.

    Andrew
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  9. 21st November 2011, 12:29 PM #921
    vikpaw
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    Quote Originally Posted by adhutton View Post
    Ditto: Just applied the upgrade, but cannot log in as it now asking for a license key.

    Please advise. Thanks.

    Andrew
    Quote Originally Posted by ICTNUT View Post
    Drop an email to support [at] opsoftware.net with your school name and one willbe generated and sent back to you.
    @adhutton - ditto the above instructions.
    @ICTNUT - is this the first time a licence has been required? I remember needing to supply a site name ages ago for something to do with the licence.
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  10. 21st November 2011, 01:12 PM #922
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    Quote Originally Posted by vikpaw View Post
    Is this the first time a licence has been required? I remember needing to supply a site name ages ago for something to do with the licence.
    No this is the first time.
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  11. 21st November 2011, 03:38 PM #923
    dfergusson
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    Quote Originally Posted by ICTNUT View Post
    No this is the first time.
    Shouldn’t there be some warning to let people know before upgrading they will need this new licence? As I am unable to use my helpdesk till this code/file arrives.
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  12. 21st November 2011, 03:43 PM #924
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    Quote Originally Posted by dfergusson View Post
    Shouldn’t there be some warning to let people know before upgrading they will need this new licence? As I am unable to use my helpdesk till this code/file arrives.
    Have you emailed requesting it? We are turning them around in 5 mins, so if you have emailed you should have had it already
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  13. 21st November 2011, 03:46 PM #925
    dfergusson
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    Sent it ages ago, have resent it.
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  14. 21st November 2011, 03:49 PM #926
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    Quote Originally Posted by dfergusson View Post
    Sent it ages ago, have resent it.
    Just sent your key to you
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  16. 21st November 2011, 08:52 PM #927
    Edu-IT
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    Big thanks to Ozan for an excellent release! There's some amazing changes in this version so if you haven't already upgraded, consider it! If you are looking for a new solution, consider this seriously!

    Looking forward to see what Christmas brings. :-)
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  18. 21st November 2011, 08:59 PM #928
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    To get your tastebuds going the follwoing will be in the Christmas Release (v2.3 (Diamond) - 28th December 2011)

    Full Resource Booking including:
    2 week timetables
    ability to export timetables from SIMS or upload via CSV

    AD User Management including:
    Add Users
    Add / Remove users to /from security groups
    Reset passwords
    Force password change at next logon
    Enable / Disable accounts
    Lock accounts
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  19. 22nd November 2011, 09:09 PM #929
    synaesthesia
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    Very nice, I'm certainly loving the new release so far

    Quick question though, is Chrome support broke? it looks really rather wrong in it Thankfully we're FF or IE across the school though
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  20. 22nd November 2011, 09:14 PM #930
    ICTNUT
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    Quote Originally Posted by synaesthesia View Post
    Very nice, I'm certainly loving the new release so far

    Quick question though, is Chrome support broke? it looks really rather wrong in it Thankfully we're FF or IE across the school though
    Can you supply the version of Chrome you are using please, and any screenshots also to support [at] opsoftware.net

    It has been tested on all the major browsers including Chrome & Safari
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