+ Post New Thread
Page 37 of 83 FirstFirst ... 2733343536373839404147 ... LastLast
Results 541 to 555 of 1233
Scripts Thread, FITS Compliant Web Based Helpdesk - ** RELEASED ** in Coding and Web Development; Email polling... anyone using it with Exchange? I've created an email address and pointed the poller to the correct URL ...
  1. #541

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180
    Email polling... anyone using it with Exchange?

    I've created an email address and pointed the poller to the correct URL but under running it says false.

    Have you changed your Exchange settings to:

    PlainTextLogin
    PlainTextAuthentication

  2. #542

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,848
    Thank Post
    671
    Thanked 1,383 Times in 1,145 Posts
    Rep Power
    350
    OMFG!!
    I'm in. It still took 2 revert to snapshot, and a reboot, but i've finally managed to get in.
    New beta arrived today in my inbox, OPSD_2_0_4060_16150, which when applied on top of my base, upgraded fine, and after a reboot of DB and iis, allowed me to log in.
    Hooray. i have controls on the left and other funky stuff
    Thanks so much for all the help Ben (plexer) on board and offline, especially as it was the weekend.
    Oh my so many funky new buttons and controls. i don't know where to start...
    I know, sort out ntlm single sign on. then to make some rules and stuff.
    It's awesome.

    Just one question, can anyone run the upgrade...? i.e. could any user go to ithelpdesk/upgrade and be able to corrupt things or is that only admin accounts...? I will remove those folders just in case to a safe location..

  3. #543

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180
    Anyone can run them, I think, as it's a web accessible location so I'd remove them. :-)

    Once you have upgraded you don't need it anyway.

  4. #544

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,341
    Thank Post
    624
    Thanked 1,584 Times in 1,421 Posts
    Rep Power
    414
    Anyone could run them but then it wouldn't actually do any harm I don't think, best to remove them though.

    @Edu-IT I've no idea on the email side of things at the moment either exchange or email templating.

    Ben

  5. #545

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180
    Quote Originally Posted by plexer View Post
    Anyone could run them but then it wouldn't actually do any harm I don't think, best to remove them though.

    @Edu-IT I've no idea on the email side of things at the moment either exchange or email templating.

    Ben
    I got email working by tweaking Exchange configuration and Ozan helped with Ping.

  6. #546

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,848
    Thank Post
    671
    Thanked 1,383 Times in 1,145 Posts
    Rep Power
    350
    Quote Originally Posted by Edu-IT View Post
    I got email working by tweaking Exchange configuration and Ozan helped with Ping.
    Today? How do you get hold of him?

  7. #547

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,848
    Thank Post
    671
    Thanked 1,383 Times in 1,145 Posts
    Rep Power
    350
    It was too good to be true. Ben have you tried the latest beta?
    When I hit users menu from admin dash I get a crazy error.
    I've emailed you Oz.

  8. #548

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,341
    Thank Post
    624
    Thanked 1,584 Times in 1,421 Posts
    Rep Power
    414
    Quote Originally Posted by vikpaw View Post
    It was too good to be true. Ben have you tried the latest beta?
    When I hit users menu from admin dash I get a crazy error.
    I've emailed you Oz.
    What was the error? Was it something about connection string?

    If so that is one which is being chased down.

    Ben

  9. #549

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180
    Quote Originally Posted by vikpaw View Post
    Today? How do you get hold of him?
    No, yesterday. I used email. Can't fault the service so far. :-)

  10. #550

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,848
    Thank Post
    671
    Thanked 1,383 Times in 1,145 Posts
    Rep Power
    350
    Quote Originally Posted by plexer View Post
    What was the error? Was it something about connection string?

    If so that is one which is being chased down.

    Ben
    Yes it was. I've heard from Oz it was discovered in the morning, and there should be another Beta release tonight.
    I don't think i want to be using Beta anymore i need a live setup that's stable.

  11. #551

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180
    Quote Originally Posted by vikpaw View Post
    Yes it was. I've heard from Oz it was discovered in the morning, and there should be another Beta release tonight.
    I don't think i want to be using Beta anymore i need a live setup that's stable.
    Stable release is due for 18th from what the roadmap says.

    Roadmap - OP Software Issue Tracker

  12. #552

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,341
    Thank Post
    624
    Thanked 1,584 Times in 1,421 Posts
    Rep Power
    414
    Unfortunately due to major changes to core helpdesk components to support the live chat and other functionality testing has been difficult.

    If you want to wait for the next stable release thats understandable and it should be available in the next few days.

    Ben

  13. #553

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,114
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180
    That said, it's definitely looking like a release worth waiting for!

  14. #554

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,848
    Thank Post
    671
    Thanked 1,383 Times in 1,145 Posts
    Rep Power
    350
    When you said roadmap, my immediate though was to SIMS roadmaps, and i thought 'oh no', but the roadmaps page looks really good with a progress indicator bar. That's such a useful feature.
    Hopefully it will be ready for 18th, and comes with a blank db, and works out the box.
    I'll just play with the Beta for now then, i got the patch required to fix the broken access to users.

  15. #555
    ICTNUT's Avatar
    Join Date
    Jul 2005
    Location
    Hereford
    Posts
    1,419
    Thank Post
    196
    Thanked 249 Times in 122 Posts
    Rep Power
    62
    Quote Originally Posted by vikpaw View Post
    OMFG!!
    I'm in. It still took 2 revert to snapshot, and a reboot, but i've finally managed to get in.
    New beta arrived today in my inbox, OPSD_2_0_4060_16150, which when applied on top of my base, upgraded fine, and after a reboot of DB and iis, allowed me to log in.
    Hooray. i have controls on the left and other funky stuff
    Thanks so much for all the help Ben (plexer) on board and offline, especially as it was the weekend.
    Oh my so many funky new buttons and controls. i don't know where to start...
    I know, sort out ntlm single sign on. then to make some rules and stuff.
    It's awesome.

    Just one question, can anyone run the upgrade...? i.e. could any user go to ithelpdesk/upgrade and be able to corrupt things or is that only admin accounts...? I will remove those folders just in case to a safe location..
    Well done mate

    I know you have worked hard on this.

    Yes anyone can eun the upgrades and you are advised to delete the upgrade and setup folders once you have finished, however once the upgrade has been run if you run it again the database changes ARE NOT applied again so in that sense you are safe if you forget to remove them.

SHARE:
+ Post New Thread

Similar Threads

  1. Framework for ICT Technical Support (FITS)
    By FITS in forum School ICT Policies
    Replies: 32
    Last Post: 3rd March 2009, 09:38 AM
  2. very very urgent: FITS Your Experiences
    By russdev in forum General EduGeek News/Announcements
    Replies: 16
    Last Post: 23rd October 2007, 11:21 PM
  3. Is your school website DDA compliant?
    By bishopsgarthstockton in forum Web Development
    Replies: 5
    Last Post: 10th July 2007, 03:34 PM
  4. dda compliant website
    By Uraken in forum Web Development
    Replies: 5
    Last Post: 8th June 2007, 09:23 AM
  5. PHP based Helpdesk with IMAP or POP3 authentication?
    By wesleyw in forum How do you do....it?
    Replies: 5
    Last Post: 18th October 2006, 01:08 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •