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Scripts Thread, FITS Compliant Web Based Helpdesk - ** RELEASED ** in Coding and Web Development; Originally Posted by vikpaw Ozan, is this release something i can install from scratch, as it without having a previous ...
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    Quote Originally Posted by vikpaw View Post
    Ozan, is this release something i can install from scratch, as it without having a previous version or do i still need to wait for a complete distribution..?
    i'm under pressure to get this going and maybe even have 2 installations hosted here one for another purpose..
    This is an upgrade release with new installations being available at the end of the week, still testing the installer.

    I have sent you a clean database for you to use, can you confirm that you have this?

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    Quote Originally Posted by ICTNUT View Post
    This is an upgrade release with new installations being available at the end of the week, still testing the installer.

    I have sent you a clean database for you to use, can you confirm that you have this?
    cheers i'll check in the morning. didn't have anything when i left those messages, but it may have gone to quarantine so i have to get the NM to release.

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    Quote Originally Posted by ICTNUT View Post
    This is an upgrade release with new installations being available at the end of the week, still testing the installer.

    I have sent you a clean database for you to use, can you confirm that you have this?
    nothing received on either of my emails, but if your system doesn't think my emails exist anymore, that may be why . . . .?
    can you try again please, i'm desperate

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    Can someone please tell me where I can download this update, can't find it under https://www.opsoftware.net/customers/

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    Quote Originally Posted by vikpaw View Post
    nothing received on either of my emails, but if your system doesn't think my emails exist anymore, that may be why . . . .?
    can you try again please, i'm desperate
    I'll place it online for you to download as it could be getting blocked, we have had a couple of bouncebacks.

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    Quote Originally Posted by dfergusson View Post
    Can someone please tell me where I can download this update, can't find it under https://www.opsoftware.net/customers/
    Fixing it now as it does not seem to be appearing, give us 10 mins or so :-)

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    OK, downloads are fixed, here is what you do:

    1 - Go to https://www.opsoftware.net/customers/
    2 - Click on My Services from the menu link at the top of the page
    3 - If prompted to tner your username and password
    4 - Click on the green arrow to the right of the OP SmartDesk service
    5 - Scroll down the page about half way and click on your download link.

    Any problem give us a shout.

  8. Thanks to ICTNUT from:

    dfergusson (10th November 2010)

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    Quote Originally Posted by ICTNUT View Post
    Any problem give us a shout.
    "No client account was found with the email address you entered"
    When i try to get a password reset. Doesn't work on either account. So can't log in and get a download.

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    Quote Originally Posted by vikpaw View Post
    "No client account was found with the email address you entered"
    When i try to get a password reset. Doesn't work on either account. So can't log in and get a download.
    That would be correct :-)

    You get all your downloads directly from the BETA Testers site. I have emailed you a blank database to your hotmail account let me know when you get it.

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    Oz I've emailed you about the same problem vikpaw is having. Can you clarify how we actually get to the download?

    You get all your downloads directly from the BETA Testers site.
    I take it that doesn't apply to me, so can you create me an account or let me know how to get logged in?

    Thanks
    Chris

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    Quote Originally Posted by Crispin View Post
    Oz I've emailed you about the same problem vikpaw is having. Can you clarify how we actually get to the download?



    I take it that doesn't apply to me, so can you create me an account or let me know how to get logged in?

    Thanks
    Chris
    Looking into it now for you...

  13. Thanks to ICTNUT from:

    Crispin (10th November 2010)

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    Quote Originally Posted by Crispin View Post
    Oz I've emailed you about the same problem vikpaw is having. Can you clarify how we actually get to the download?



    I take it that doesn't apply to me, so can you create me an account or let me know how to get logged in?

    Thanks
    Chris
    Should be all sorted now

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    Having issues with the upgrade. Getting the below 404 error when browsing to http://server:81/upgrade/

    Could this be because we're hosting on port 81?

    HTTP Error 404.0 - Not Found
    The resource you are looking for has been removed, had its name changed, or is temporarily unavailable. Detailed Error Information
    Module IIS Web Core
    Notification MapRequestHandler
    Handler StaticFile
    Error Code 0x80070002
    Requested URL http://localhost:81/upgrade
    Physical Path C:\inetpub\wwwroot\OPSD\upgrade
    Logon Method Anonymous
    Logon User Anonymous

    You can contact me on the email i PM'd you.

    Cheers,
    Chris

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    Quote Originally Posted by Crispin View Post
    Having issues with the upgrade. Getting the below 404 error when browsing to http://server:81/upgrade/

    Could this be because we're hosting on port 81?

    HTTP Error 404.0 - Not Found
    The resource you are looking for has been removed, had its name changed, or is temporarily unavailable. Detailed Error Information
    Module IIS Web Core
    Notification MapRequestHandler
    Handler StaticFile
    Error Code 0x80070002
    Requested URL http://localhost:81/upgrade
    Physical Path C:\inetpub\wwwroot\OPSD\upgrade
    Logon Method Anonymous
    Logon User Anonymous

    You can contact me on the email i PM'd you.


    Cheers,
    Chris
    Chris,

    What is in the upgrade folder on the server?

    Also just noticed are you accessing server:81 or localhost:81?
    Last edited by ICTNUT; 10th November 2010 at 12:46 PM. Reason: Another questions

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    Have sent you a PM oz to avoid cluttering the thread...

    cheers,
    chris

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