Just come across this from Ozan. Great news for the coming months!
OP SmartDesk Update…. | OP Software - Solutions for Education
New Software Editions
When we release OP SmartDesk there will be 3 versions available:
- Lite or Free Version: This will provide entry level access to the world of helpesk software providing access to a single technician in order to log and track requests, unlimited user access and unlimited queues, however this version will not support email polling, SLAs, or asset management. There is no charge for this version.
- Pro Version: This supports unlimited technicians and users, unlimited queues, email polling, SLAs, and email notifications but will not include Asset Management.
- Enterprise Version: This is the same as the pro version but will also include Asset Management.



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Look forward to getting my hands on it been itching at getting this now for a few weeks!
