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School ICT Policies Thread, Data Protection Act - re: Remote Access in School Administration; well think i have confused rm just asked for sla... be interesting to see what i get back... Russ...
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    Re: Data Protection Act - re: Remote Access

    well think i have confused rm just asked for sla...

    be interesting to see what i get back...

    Russ

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    Re: Data Protection Act - re: Remote Access

    Quote Originally Posted by GrumbleDook
    a standard SLA for schools
    Anyone have any links to something like this? I haven't the first idea how i'd start getting suppliers to agree to such a thing.

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    Re: Data Protection Act - re: Remote Access

    Sounds like an article for the wiki.

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    Re: Data Protection Act - re: Remote Access

    Quote Originally Posted by mark
    Quote Originally Posted by GrumbleDook
    a standard SLA for schools
    Anyone have any links to something like this? I haven't the first idea how i'd start getting suppliers to agree to such a thing.
    I have to admit to borrowing things from a few places for this sort of thing.

    I would heartily recommend people to subscribe to TechRepublic (the free bit .. not the guild) and just running a search on "sample+SLA".

    There are lots of fantastic downloads on TechRepublic, including IP Address log sheets (used for ages before we went DHCP), sample SLAs, sample forms for nearly everything.

    And there are a number of fun things too ...

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