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School ICT Policies Thread, IT Support Privacy & Confidentiality in School Administration; The point is, that it is extra work for no real gain. It makes people think that there has been ...
  1. #16

    localzuk's Avatar
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    Re: IT Support Privacy & Confidentiality

    The point is, that it is extra work for no real gain. It makes people think that there has been a problem with it and therefore you needed this policy. This is just one of those situations where I think informal is better than formal.

    Otherwise we would need policies for caretakers opening lockers etc... It just makes extra work for no real gain.

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    Re: IT Support Privacy & Confidentiality

    Quote Originally Posted by jwood
    we don't wave it in front of them. It's just there if anyone asks.
    So you haven't told your users that you can and do monitor content and activity? You need to rectify that at once - you can only take action (internal discipline or legal) following what you find if you have told the users beforehand that you check. Get something in your AUP which says that you do this, then expand upon it in your internal policy if you wish, but your users MUST know that Big Brother is watching.

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    Re: IT Support Privacy & Confidentiality

    Quote Originally Posted by jwood
    We don't monitor what staff do, that's the point! The policy is saying that we'll only go into their folders with their specific permissions, and the log sheet supports that.
    We don't spend any time monitoring staff either, but you need to have something in place which says that you CAN. Heaven forbid this would actually happen, but suppose that in the regular course of your job you find something nasty in a staff member's folder, perhaps you notice a dubious filename in the backup log or something. If your AUP states that you can view these files, you can open that file, see that it's illegal, fire the teacher and pass it over to the Police and CPS. Without that in your AUP, all you can do is go and ask that teacher "excuse me, Mr X, I'd like your permission to look in your MyDocs folder as I want to see if that mpeg is pornographic".

    Even if you don't monitor staff activity, you need to state that you can. A statement to the effect that you're doing it "as part of your responsibilities" covers you should you suspect something nasty, but also says that you don't go looking in there just for kicks and giggles.

    It's a shame that we need to think along these lines, but that is sadly the world in which we live today.

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    localzuk's Avatar
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    Re: IT Support Privacy & Confidentiality

    Something that may be pertinent here is that all schools are under the jurisdiction of the RIP Act and as such, a notice has to be presented to users at log on to state that in accordance with the law, the school and the ISP of the school (usually either your county council and/or the RBC for your area) could be and do monitor the use of the internet.

    All computers in Somerset have the same notice on them.

  5. #20
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    Re: IT Support Privacy & Confidentiality

    Not sure they have to get that message every logon do they, localzuk? Surely a signed AUP is sufficient? Please do correct me if I'm wrong here...

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    Re: IT Support Privacy & Confidentiality

    Quote Originally Posted by NickJones
    Not sure they have to get that message every logon do they, localzuk? Surely a signed AUP is sufficient? Please do correct me if I'm wrong here...
    Somebody could forget to sign an AUP or it could be mis-filed / lost. If they click to say they accept everytime they log on you are covered. Also covers you if anybody external uses the connection, i.e. external visitors, anybody else who might use it.

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    Re: IT Support Privacy & Confidentiality

    One thing we are doing this year (or will do when we can get it out to them) is include a class list for each form. Once all the AUP agreement forms are back in the Form tutor hands it back, we file the originals, a user-defined field in SIMS is updated (AUP Date - the date that an AUP was last returned signed) and the class-list is placed in a folder tha can be easily accessed by any member of the team or any staff that requests a look (usually because some student will say 'I never signed it')

    All external visitors have to sign the AUP Agreement Statement before they get access to a temporary account, unless specifically agreed and logged with me.

    We also have on our AUP Agreement Statement an opt-out clause for the use of student photos by the school. This is something that will also be logged on SIMS at the same time.

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    Re: IT Support Privacy & Confidentiality

    Quote Originally Posted by jwood
    We don't monitor what staff do, that's the point! The policy is saying that we'll only go into their folders with their specific permissions, and the log sheet supports that.
    Think the point nick was trying to make you don't hve to active monitor to be monitoring it.

    You have a filter system in place i assume that log internet access by using that and not telling staff you arr breaking the law as the system logs usage which means it is monitoring.

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