Thanks Be!

I recently defected from Virgin Media to Be for my broadband. I quit VM for these reasons:

* appauling customer service
* high prices for a mediocre service
* traffic management
* collusion with the music industry

I'm now the proud owner of a 24mb/1.3mb ADSL2+ connection thanks to Be. It was dead easy to setup and get going.

Everything happened when it was supposed to (I got text messages on my mobile keeping me up to date) and the install worked flawlessly once we self installed the router and ran through the simple software setup.

I highly recommend Be to anyone fortunate enough to have them avalible at their local exchange.

http://www.bethere.co.uk/

PS: Additionally, I can also get you a free install using their 'refer a friend' system. :)

I'm looking at moving aswell. I think I need to get a BT line reconnected. Do anyone know weather you have to stay with BT for 12 months if you get a new line?

Yes, 12 months is the minimum contract length for the BT line rental.

Quote:

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Originally Posted by Geoff

PS: Additionally, I can also get you a free install using their 'refer a friend' system. :)

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I'll certainly take you up on that, but they don't have plans for my neck of the woods yet :cry:

If you go here:

https://www.bethere.co.uk/showRollOutExchange.do

You can see if your local exchange is listed and you can get Be.

Quote:

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Originally Posted by Geoff

24mb/1.3mb

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Do you live in the exchange Geoff? :)

Does anyone know i reliable site that will tell me how fast my connection can be?

Is there a reccomended distance away from the Exchange? I'm about 3km away from my nearest exchange

Quote:

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Originally Posted by webman

Do you live in the exchange Geoff?

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It's a couple of steets away.

I can concur that Be is great. Unfortunately not close enough to get the full whack, but 10/1.1 is good enough for me.

Recently had to raise a ticket with support, and got txt message updates all the way through the process.

They forums are active and staffed with support people, and theres even a support person in the Be IRC channel during office hours.

You lot are lucky, i can only seem to squeeze 1mb from my connection.

Be is excellent best ISP / network in the UK!

Hi

I am with Be and they are great - replaced there thomson router with a netgear one though :)

You using a different router or the one they gave you ?

Quote:

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Originally Posted by rush_tech

Is there a reccomended distance away from the Exchange? I'm about 3km away from my nearest exchange

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You are on the outer limits especially with ADSL2 the closer you are to the exchange the better, but you should see an improvement still at 3km.

http://surispace.files.wordpress.com...-distance1.jpg

I am with Be also but tempted to move away from their supplied router to something else. Can't complain about the service or speed much better than the Freeserve / Wanadoo / Orange I had before Be.