+ Post New Thread
Results 1 to 6 of 6
Recommended Suppliers Thread, Thank you Adobe :) in Purchasing and Trading; I've just used their online chat support to help me with an 'Activation limit reached' problem with Premier Elements (hard ...
  1. #1

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,442
    Thank Post
    701
    Thanked 2,302 Times in 1,063 Posts
    Blog Entries
    23
    Rep Power
    678

    Thank you Adobe :)

    I've just used their online chat support to help me with an 'Activation limit reached' problem with Premier Elements (hard drive borkage and couldn't deactivate). 5 Mins using and online assistant and all is now well. I like their no nonsense approach. As long as you have your product registered, the serial number to hand and the registered address all is well. I wish others could be that efficient.
    Anyway, Well done Adobe.

  2. #2

    featured_spectre's Avatar
    Join Date
    Nov 2008
    Posts
    12,505
    Thank Post
    1,684
    Thanked 2,054 Times in 1,491 Posts
    Blog Entries
    2
    Rep Power
    464
    Are you kidding? It took me several phone calls when the product updated to get it working as it said my serial key is not legitimate! Was not impressed!

  3. #3

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,442
    Thank Post
    701
    Thanked 2,302 Times in 1,063 Posts
    Blog Entries
    23
    Rep Power
    678
    Did you use the online assistant? TBH, it was the first time I had to contact them about anything and it was a very painless process.

  4. #4

    featured_spectre's Avatar
    Join Date
    Nov 2008
    Posts
    12,505
    Thank Post
    1,684
    Thanked 2,054 Times in 1,491 Posts
    Blog Entries
    2
    Rep Power
    464
    Yeah and the online assistant said I had to ring! Granted the online assistant has been helpful in the past but when you need to speak to a person on the phone for help, thats where it goes down hill

  5. #5

    Join Date
    Jul 2005
    Location
    Worthing, West Sussex
    Posts
    891
    Thank Post
    22
    Thanked 80 Times in 73 Posts
    Rep Power
    36
    Quote Originally Posted by nephilim View Post
    Yeah and the online assistant said I had to ring!
    That's a pet hate of mine - you are 'chatting' with a real person through one of those online assistant things, and then you get to a certain point and they make you ring up and try to convey information to someone verbally that would have been a lot easier and clearer to type.

    Arrgghh!

  6. #6

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,442
    Thank Post
    701
    Thanked 2,302 Times in 1,063 Posts
    Blog Entries
    23
    Rep Power
    678
    Yup, typing a serial number is definately a lot easier than trying to tell it to someone who's first language is not English down the phone!



SHARE:
+ Post New Thread

Similar Threads

  1. Thank You To
    By russdev in forum General Chat
    Replies: 14
    Last Post: 28th October 2007, 12:41 AM
  2. Thank You and Goodbye
    By Midget in forum General Chat
    Replies: 21
    Last Post: 10th May 2007, 08:22 AM
  3. Microsoft tech support...Thank you
    By Dos_Box in forum General Chat
    Replies: 10
    Last Post: 23rd April 2007, 05:45 PM
  4. Thank you.
    By Dos_Box in forum General Chat
    Replies: 19
    Last Post: 14th July 2006, 04:43 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •