Recommended Suppliers Thread, Ricoh in Purchasing and Trading; Been gradually moving across to Ricoh printers & MFP's and must say I'm mighty impressed with their service.
After the ...
3rd November 2009, 11:43 AM #1
Been gradually moving across to Ricoh printers & MFP's and must say I'm mighty impressed with their service.
After the monsoon weather on Sunday we had the roof leak above one of our big MFP's, which got a bit of a soaking. Phoned them at 9am, technician with us by 10:30, cleaned dried and fixed by 11:15. That was great service, but then he also asked the office staff if they had any other problems and then spent nearly 2 hours with them sorting various bits such as scanning to the document server, storing forms for direct printing etc.
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