I just decided tonight to look at joomla and install it on my domain.... downloaded the files ftped on... everything good so far.

got to the point part things went iffy with the mysql & FTP settings not sure what but they did :'(

thought oh i'll give this live support a go not expecting anything.... but i was impressed

The guy/gal knew what he was talking about, knew which cms i was on about before i even told him/her and talked me right through it. step by step.