Hi all in Techie land
Just wanted to know if anyone has used 'The IT Index' by Probrand before?
I had a quote for some laser cartridges and they were quite reasonable but just wanted to know if anyone had any experiences with them, ie; reliable/unreliable etc?
Yeah Proband are fine. Good prices, good service, but appauling website.
Agree with j17sparky, good supplier awful wesite.
We have been using them for a few years now. Excellent delivery times and never had any problem. Other toner people ring up and I just say if you can beat IT index we will buy, none of them can.
Got mine from CP, Simon was a star and undercut the competition, give them a try. Highly recommended!
We've had toner from CP good prices excellent free delivery.
I found IT Index irritating, sending me mails every few days asking if he could quote on stuff ... In the end I got quite rude and said I'd call him when I wanted something, not the other way around.
I've been using CP for a few months now with good success, even shared a beer and some laughs with the team there, well worth a go in my opinion.
I am interested in all of your feedback on The IT Index site - especially the negative things / dislikes as we are currently working on the next version.
Also if anyone has any other feedback, please get in touch.
My contact details are as follows:-
Business Development Manager
dd 08708 539129
Many thanks in advance.
Id say its fair to say we want a site along the lines of the Ebuyer - Cheap Computers, Laptops, Digital Cameras, TVs & more! style. Your current site is horrible to use; i find myself choosing a product on another easy to use site and then searching by model number on your site to see if its cheaper.
I do that on other provider sites using Misco as the base line ... The problem being I think they've got sharp to it as its deathly slow to use now
I got fed up with probrand/TITI calling me every three days just to say hello.
Really very bad experience with Probrand/ IT Index. Cheap yes but appalling isn't a strong enough word for their customer relations. They go out of their way to make sure you know you aren't valued. They used strong arm tactics to stop the truth being told on this site. Don't think about trying to return anything, it just doesn't happen.
They have been great with me, get the odd email asking if I need anything which is fine, just ignore it if i've nothing to quote / work on at the present moment, if I have they get a reply. Website a bit clunky but not that bad, ive had worse
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