Recommended Suppliers Thread, Thanks Be! in Purchasing and Trading; I recently defected from Virgin Media to Be for my broadband. I quit VM for these reasons:
* appauling customer ...
13th August 2008, 03:22 PM #1
I recently defected from Virgin Media to Be for my broadband. I quit VM for these reasons:
* appauling customer service
* high prices for a mediocre service
* traffic management
* collusion with the music industry
I'm now the proud owner of a 24mb/1.3mb ADSL2+ connection thanks to Be. It was dead easy to setup and get going.
Everything happened when it was supposed to (I got text messages on my mobile keeping me up to date) and the install worked flawlessly once we self installed the router and ran through the simple software setup.
I highly recommend Be to anyone fortunate enough to have them avalible at their local exchange.
PS: Additionally, I can also get you a free install using their 'refer a friend' system.
13th August 2008, 03:28 PM #2
I'm looking at moving aswell. I think I need to get a BT line reconnected. Do anyone know weather you have to stay with BT for 12 months if you get a new line?
13th August 2008, 03:31 PM #3
Yes, 12 months is the minimum contract length for the BT line rental.
13th August 2008, 03:35 PM #4
I'll certainly take you up on that, but they don't have plans for my neck of the woods yet :cry:
Originally Posted by Geoff
13th August 2008, 03:40 PM #5
If you go here:
You can see if your local exchange is listed and you can get Be.
13th August 2008, 03:51 PM #6
Do you live in the exchange Geoff?
Originally Posted by Geoff
13th August 2008, 03:51 PM #7
Does anyone know i reliable site that will tell me how fast my connection can be?
13th August 2008, 04:02 PM #8
Is there a reccomended distance away from the Exchange? I'm about 3km away from my nearest exchange
13th August 2008, 04:07 PM #9
It's a couple of steets away.
Originally Posted by webman
13th August 2008, 04:42 PM #10
I can concur that Be is great. Unfortunately not close enough to get the full whack, but 10/1.1 is good enough for me.
Recently had to raise a ticket with support, and got txt message updates all the way through the process.
They forums are active and staffed with support people, and theres even a support person in the Be IRC channel during office hours.
13th August 2008, 04:53 PM #11
You lot are lucky, i can only seem to squeeze 1mb from my connection.
13th August 2008, 04:59 PM #12
Be is excellent best ISP / network in the UK!
13th August 2008, 05:00 PM #13
I am with Be and they are great - replaced there thomson router with a netgear one though
You using a different router or the one they gave you ?
13th August 2008, 05:03 PM #14
You are on the outer limits especially with ADSL2 the closer you are to the exchange the better, but you should see an improvement still at 3km.
Originally Posted by rush_tech
13th August 2008, 05:04 PM #15
I am with Be also but tempted to move away from their supplied router to something else. Can't complain about the service or speed much better than the Freeserve / Wanadoo / Orange I had before Be.
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