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Recommended Suppliers Thread, Misco in Purchasing and Trading; Insight are another one who is playing silly buggers. Havent got a clue who my account manager is. I havent ...
  1. #16
    timbo343's Avatar
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    Insight are another one who is playing silly buggers. Havent got a clue who my account manager is.

    I havent heard from misco for years. We had a really decent one called matt parker but since he left, havent had anything to do with them.

  2. #17
    Steven_Cleaver's Avatar
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    Really interesting I thought they were a bit hit and miss lately and possibly why we have just received a couple of Invoices for the same thing twice.

  3. #18
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    Been using misco for the last year or so and have had the same account manager who has been very good. Certainly have no complaints with the service.

  4. #19

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    I was told my account manager had left the company.. shame really as she sounded nice and always looked after me. Have to see if the new one is any good.

    You should try phoning their account department, the voicemail message sounds like its recorded in a bathroom in 1987

  5. #20
    mrbios's Avatar
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    Quote Originally Posted by chris_uk View Post
    It's the same with every company
    Having dealt with alot of companies, i've never experienced it on the level that misco manages to accomplish it. They're one of a kind in that department, you're lucky if you have a good one.

  6. #21
    free780's Avatar
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    Ah yes misco. Randomly cold call when you haven't asked for a quote.

  7. #22
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    Quote Originally Posted by ellsandell View Post
    Oh this might explain why it took over a month form them to process our new Microsoft licensing renewal and why my emails have gone unanswered for the last month too...

    My account manager has been on the slide for the last 3 months, this might explain it.
    This happened to us but took about 3 months!!

  8. #23
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    Misco used to be great for random phone calls at the end of the month under at least a couple of the account managers I've corresponded with (I won't go into just how many there were in my last job - thankfully not part of my remit these days). You can always tell when they're not quite up to standard in terms of their numbers!

  9. #24
    Heebeejeebee's Avatar
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    Hmmm

    I'm also getting worried about Misco. Our account manager is great but his hands are tied and as a result service is suffering. Looking around at alternative suppliers now. Shame really since we buy loads from them.

    Hey ho. I find they all go that way in the end.

    HBJB

  10. #25
    speckytecky's Avatar
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    As far as I know my account manager (Michael Hinchliffe) is still in place and he get's a ten out of ten from me. Never had anything other than first class service.

  11. #26
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    Its hardly surprising. If the way Insight and misco treat us is the same way they treat their staff then I am surprised they have any account managers left at all!

    Havent used either of them for ages now, well apart from to find stuff on their websites!

    I find that @VeryPC and @Millgate have far exceeded what those two offer - I think our chap at Millgate used to work at Insight?

  12. #27

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    I know this is an old thread but has anybody had any contact from their Account Manager recently

  13. #28
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    It turns out my account manager (Richard Howitt) has left the business, quite suddenly.
    I wonder how long they were going to wait to tell me.

  14. #29
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    Spoke to my account manager (Michael Hinchliffe) yesterday, he's still there at least.

  15. #30

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    I found out on Friday, it's a real loss that Richard has left. He was a great person to deal with.

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