Recommended Suppliers Thread, www.novatech.co.uk in Purchasing and Trading; We use Novatech. Our account manager is Matthew Watkin Glass - tel no 02392322571.
Do great deals and always has ...
18th January 2007, 04:25 PM #16
We use Novatech. Our account manager is Matthew Watkin Glass - tel no 02392322571.
Do great deals and always has time for the school. Highly recommended.
18th January 2007, 04:56 PM #17
They've recentley upgraded thier returns service for corporate accounts - you can ring your account manager, who will get one of thier technical staff to ring you back.
Novatech are fairly local to us, and we've spent £40k or so with them this financial year. Thier preety good, and our account manager is superbly efficent.
18th January 2007, 05:02 PM #18
22nd January 2007, 01:48 PM #19
I used to work for Novatech and now work for the City Of Portsmouth Girls' School. Gary is one of the account managers but if you setup an account you might use one of a few - please don't all call Gary!
The school use Novatech as the main supplier of PCs and having worked for them I can say only good things about their technical support and returns policy. It is always easy to get hold of a real person on a real telephone number. Live Chat and technical support forum is availble on their website - forum.novatech.co.uk
They are based in Portchester and Bristol - if you're local it's an extra reason to setup an account.
Anyone from Novatech reading? Hi!
23rd January 2007, 11:16 AM #20
- Rep Power
I use Novatech occasionally, normally deal with Michael Foy as well. I had the chance a few years ago to have a look round the warehouse/factory at Portsmouth - was very impressed at the time, they do keep some stock PC's but they build a lot to order.
29th March 2007, 12:31 PM #21
They now offer one free delivery each month which is good, esspecialy as they normally charge trade more than home customers for delivery!!
29th March 2007, 12:56 PM #22
29th March 2007, 01:53 PM #23
I used to use Novatech as they were just down the road, won't touch them with a barge pole now tbh, now use Dabs. I found Novatechs customer service to be crap.
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