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Recommended Suppliers Thread, ICT-Direct in Purchasing and Trading; We ordered some Lenovo laptops from ICT -Direct, and while there were some glitches with the supply chain of parts ...
  1. #1
    FishCustard's Avatar
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    ICT-Direct

    We ordered some Lenovo laptops from ICT-Direct, and while there were some glitches with the supply chain of parts (not their fault, upstream supply issues), and then with some incompatibility of parts, they've always been very helpful and willing to understand the situation and effect a quick resolution. This often says far more about a company than a transaction where everything's perfect, particularly because similar situations in the past with other suppliers have ended up going around in circles for ages.

    Top marks to @ICTDirect_Dave for putting up with my sometimes daily phone calls about things. Would order again, definitely.
    Last edited by FishCustard; 11th October 2013 at 05:39 PM.

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    witch's Avatar
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    They are lovely and have always been very helpful to me
    The annual hug is nice, too...

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    Sylv3r's Avatar
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    Never bought from them before, but I recently invited them to attend our local Network Managers group meeting and myself and the group were suitably impressed with what they had to say. I may be tipping my toe the next time we need to buy some kit.

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    newpersn's Avatar
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    I order all toners from them.

    Not had any problems (yet)

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    TechSupp's Avatar
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    Yes, ordered from the for PC's before and not looked back. Dave has as with you put up with my calls and always dealt with any issues without problem, top marks from me.

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    You edufolk lot defo keep him busy

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    Saved me a lot of hassle on more than one occasion.

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    ICTDirect_Dave's Avatar
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    Awwww you guys!

    I wont let me give thanks so Rep all around (where it will let me)

    Got some special new toys coming up. I'll post more about them later today!

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    Dave, John and Vicki are brilliant Nothing too much trouble and sweeties

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    Quote Originally Posted by john View Post
    Dave, John and Vicki are brilliant Nothing too much trouble and sweeties
    Not had any sweeties off them for a while.....

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