couple of praises

[davyboi]

1st one goes to dell, my coulege rang them up about a laptop that wouldnt turn on, engineer out next day and fixed it.

There was another laptop that i was dealing with that kept blue screening,i put it down to faulty ram and did a mem test witch showed alot of errors.

rang dell up he talked me though a process of doing the dell diagnostics thing (holding down the fn key while powering up) witch confimed that it was ram, he then talked me though taking the ram out underneath and trying it again, then taking the key board out and removing the memort under there and replaceing the 1st stick, witch it turned out to be, he then arranged for a currior to drop off the new ram and pick up the old the next day.

i was very impressed with the quality of support

the second praise is to ebuyer, i bought a digital camera last night at about 7pm and it had arried at my house by 11 oclock this morning! i now cant wait for this day to finnish so i can go home and play with my new toy

[webman]

the second praise is to ebuyer, i bought a digital camera last night at about 7pm and it had arried at my house by 11 oclock this morning! i now cant wait for this day to finnish so i can go home and play with my new toy

Well, you do virtually live next door to them

[FN-GM]

The problem with Dell support is Indian call centres

[tech_guy]

The problem with Dell support is Indian call centres

Yeah and has anyone else noticed that they all sound like the indians off 'It aint half hot, mum' or is it just me?

You youngsters out there will have to Google 'It aint half hot, mum' to see what I'm wibbling on about ;-)

[TechMonkey]

The problem with Dell support is Indian call centres

Nope, normally the problem is buying the wrong type of station. If you get optiplexs or dimensions, so business class machines, you get UK call centres. Ok that is no resounding plus for home users but for our school machines I have never had an Indian call centre.

But as we are singing praises I will say a well done to RM as we had a flat screen monitor as part of an all in one go down, I phoned them at just after 3 yesterday and got an engineer today that swapped it over and all sorted.

[davyboi]

nope the only indian was some one who asked my service tag, i was then put though to a scottish bloke