"Other users on this computer are already using the ActivBoard or ActivHub."
All of our classroom machines were upgraded to Windows 7 this summer, and I deployed the ActivDriver 220.127.116.11 to them. Unfortunately, almost all of the computers show the following popup at logon:
"Other users on this computer are already using the ActivBoard or ActivHub. It is recommended they logout first."
Subsequently, the ActivDriver icon does not appear in the system tray and interactivity is not available.
I have found KB306228 which tells me to ensure no other users are logged on using Fast User Switching, however we are seeing this message even when only one user is logged on.
The machines are all connected via Serial, and the Serial components of the driver are installed. We are using Windows 7 x86. The users do not have administrator rights on the machine, but administrator accounts experience the same problem anyway.
Any suggestions gratefully received!