I have been having a problem with some boards we recently got from another school. They only work if I unplug the USB when the user has logged on then plug it back in again.
I was trying to update the driver when I got the error in the screen shot attached. Couldn't find any reference to it on your KB.
The boards have activ studio 3.5 but we would like to put inspire on as well.
Original driver : v 18.104.22.168
Board Firmware: 3.67.1