Screenshot of the error:
O/S: Windows 7 Pro: 64 Bit.
That's a pretty old version of ActivInspire. Might be worth updating to see if its been fixed?
They are on 1.8 now.
In August 2013 1.7 was out.
OK. Update as a first response then. Fingers crossed for the fix.
Take away the Dennis the Menace image the re leach the software?