Active Inspire 1.7 dies completely when logged on as a teacher on Win 7 64 Bit
I have reported this to Promethean support but was hopping someone on here might have already had this problem before.
Teachers have logged in this morning to find that active inspire no longer works when logged on as teacher, the splash screen loads, and then a black frame appears and the program crashes with a Windows error message and error log file.
When I log on as an administrator it functions ok with no error messages-
Version is 1.7
Java is latest version
Flash is Latest
AV is Sophos Endpoint
Have already tried clearing all the temporary files and folders for the teacher uses and doing a fresh reinstall, nothing has resolved the situation and I'm at a loss as to what else I can do at the moment any ideas would be greatly appreciated.