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Promethean Direct Support Thread, Active Inspire crashes for one user in Direct Support; Had a wierd one today which i resolved so thought I would share. Had a teacher who has been using ...
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    vyperz's Avatar
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    Active Inspire crashes for one user

    Had a wierd one today which i resolved so thought I would share.
    Had a teacher who has been using Active Inspire across the LAN on various IWB's with no problem. Yesterday it started crashing on her and wouldn't run. I ran it in elevated mode as my user ( Domain Admin ) and it worked fine ( logged in as her ) , made her a local admin of the PC and tried running elevated as her - no joy.
    Solution - find her roaming profile and delete the folders :
    \Application Data\ACTIV Software
    \Application Data\Promethean

    Problem solved. Hope this helps someone else.
    Last edited by vyperz; 19th June 2012 at 12:03 PM.

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