+ Post New Thread
Results 1 to 2 of 2
Promethean Direct Support Thread, ActivInspire Group Policy Upgrade Problem in Direct Support; This is an FYI to Promethean and a warning to others. I deployed version 1.6.5 last week over 1.6.43. Group ...
  1. #1

    Join Date
    Apr 2008
    Location
    Dublin
    Posts
    60
    Thank Post
    16
    Thanked 6 Times in 6 Posts
    Rep Power
    14

    Thumbs down ActivInspire Group Policy Upgrade Problem

    This is an FYI to Promethean and a warning to others.

    I deployed version 1.6.5 last week over 1.6.43. Group policy did not automatically place 1.6.43 in the "Packages that this package will upgrade" section of the deployment's properties. As a result, 1.6.5 installed over 1.6.43 rather than it uninstalling it beforehand. The desktop shortcuts on teachers' computers were left pointing to 1.6.43 which attempted an MSI repair but this halted with a warning about a newer version being installed. Similarly for file associations, flip-charts were associated with 1.6.43 and a repair was attempted when trying to open them. ActivInspire could not be opened by any teachers in the school.

    The quick fix is to deploy a simple shortcut to the ActivInspire executable and have teachers use this instead of the 1.6.43 Windows Installer shortcut still on their desktops.

    The full fix is to uninstall 1.6.5, then uninstall 1.6.43, then install 1.6.5 again. (start - run - msiexec /uninstall \\path\to\ActivInspire.msi)

    For others to avoid this happening, after adding the MSI to your group policy object, choose Advanced rather than Assign (or go into properties after) and under the Upgrades tab, manually add any previous versions of ActivInspire (from that or other group policy objects).

    To Promethean, I think it's just a matter of adding a GUID into the Upgrade table of the MSI. I don't really know enough to point out exactly, but Group Policy should know what MSIs to upgrade. In this case, it did mark 1.4 for upgrading, so maybe it's something to do with point releases vs. build.

    This happened before with a previous version of ActivInspire but has never occurred with anything else I've deployed with Group Policy, so please look into it!

  2. Thanks to BBrian from:

    cmssbrie (3rd May 2012)

  3. #2

    cmssbrie's Avatar
    Join Date
    Oct 2008
    Location
    Lancashire
    Posts
    184
    Thank Post
    2
    Thanked 53 Times in 48 Posts
    Rep Power
    20
    Hi there,

    Many thanks for the suggestion - I will forward onto Development.

    Thanks again!

SHARE:
+ Post New Thread

Similar Threads

  1. Group Policy Network Problem
    By talksr in forum Windows Server 2008 R2
    Replies: 4
    Last Post: 7th February 2011, 09:11 AM
  2. Group Policy/ Shutdownerton problem?
    By lionsl2005 in forum How do you do....it?
    Replies: 18
    Last Post: 13th October 2010, 10:14 AM
  3. Group policy preference problem Updating files
    By FN-GM in forum Windows Server 2008
    Replies: 7
    Last Post: 2nd April 2009, 08:46 PM
  4. server Group Policy editor Problem
    By DaveP in forum Windows
    Replies: 3
    Last Post: 13th December 2007, 09:17 PM
  5. Group Policy / Kerberos problem
    By ajbritton in forum Windows
    Replies: 2
    Last Post: 25th March 2006, 06:18 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •