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Promethean Direct Support Thread, ActivInspire Problem in Direct Support; We have had a case reported where the Teacher opens ActivInspire it opens in the Studio Look (which it should). ...
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    stebo730's Avatar
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    ActivInspire Problem

    We have had a case reported where the Teacher opens ActivInspire it opens in the Studio Look (which it should). However if they just doubleclick on a flipchart directly in their User Directory or similar it opens in the Primary Look.

    How do I set things so it will only open in the Studio Look when openinf from a file directly.

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    cmssbrie's Avatar
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    hello,

    the "theme" being opened is located here: C:\Users\USERNAME\AppData\Roaming\Promethean\Activ Inspire\UserProfile.

    If, on the machine, inspire has been set to open in Studio mode, it should do for every flipchart you open - is it possible that they may be actually be opening Primary?

    Might be worth restoring the File Associations for the flipchart extension and the flp extension (you can do this in Inspire -> File - Settings - Restore File Associations).

    If still having problems, might be worth giving our tech support team a call.

    Good luck!

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