Promethean Direct Support Thread, ActivInspire T tool disappears when switching from "At the Board" to "Authoring" in Direct Support; Every time I switch from "At the Board" back to "Authoring", my T (text) Tool disappears from my menu. I ...
5th December 2011, 04:31 PM #1
- Rep Power
ActivInspire T tool disappears when switching from "At the Board" to "Authoring"
Every time I switch from "At the Board" back to "Authoring", my T (text) Tool disappears from my menu. I have to log off ActivInspire and restart it to get to get my T Tool to return.
I have gone in to settings, and it shows the T Tool as an active part of my menu, but all the tools are grayed out and I cannot add nor delete any from the list to reset it.
Please advise. Thank you.
7th December 2011, 11:14 AM #2
Firstly, please ensure you are on the very latest version of Inspire (Help -> Check for Updates).
The reason why the tool dissapears when you are changing profile is because the text tool is not part of the "At the Board" profile. If you go to File -> Settings, choose the "At The Board" profile - is this where you are saying that all of the icons are greyed out - and you can't add the text tool to this profile?
If it is, then it sounds like it may be permissions on your profile that aren't allowing you to add to the profile.
If possible, log on to the machine as a full administrator, you should then be able to add to the "At The Board" profile.
If your still having problems, it might be best to contact our support team via Promethean KB and they would be able to advise further.
By dwhyte85 in forum Internet Related/Filtering/Firewall
Last Post: 22nd May 2009, 08:30 PM
By sparkeh in forum Educational Software
Last Post: 21st November 2008, 09:29 AM
By sidewinder in forum Mac
Last Post: 7th November 2006, 07:55 PM
By sidewinder in forum Windows
Last Post: 19th October 2006, 10:20 AM
Last Post: 23rd January 2006, 12:14 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)