+ Post New Thread
Results 1 to 2 of 2
Promethean Direct Support Thread, Help with Promethean board! in Direct Support; We have a couple of older promethean boards grey and orange not too sure on model but recently the pen ...
  1. #1

    Join Date
    Feb 2009
    Thank Post
    Thanked 17 Times in 15 Posts
    Rep Power

    Help with Promethean board!

    We have a couple of older promethean boards grey and orange not too sure on model but recently the pen has stopped working (any pen). The laptop connects to the board flame goes green and connects i am able to calibrate the board and pen works fine but once its done the pen or any pen doesn't work?

    Any help would be gratefully appreciated


  2. #2

    cmssbrie's Avatar
    Join Date
    Oct 2008
    Thank Post
    Thanked 53 Times in 48 Posts
    Rep Power

    Might be worth ensuring your on the latest driver version first (version 5.7 - available from the support section of Promethean Planet).

    After you have downloaded it, unplug the board from your computer before installing, and then reboot the machine after installing - then plug the board back in.

    If that doesn't work, probably best giving ou support team a call from in front of the system.

    Hopefully the driver will do the trick though!

    Good luck!

+ Post New Thread

Similar Threads

  1. Need help with electronic notice board
    By aapka_ankit007 in forum AV and Multimedia Related
    Replies: 21
    Last Post: 9th January 2010, 10:28 PM
  2. Extra help with projector n' promethean board
    By AWicher in forum Hardware
    Replies: 2
    Last Post: 28th July 2009, 11:56 AM
  3. Help with Promethean software resources download.
    By tosca925 in forum Educational Software
    Replies: 1
    Last Post: 15th May 2007, 01:02 PM
  4. Problems with Promethean boards and USB ports
    By tosca925 in forum Windows
    Replies: 12
    Last Post: 16th November 2005, 12:14 PM
  5. A Few Things I Need Help With
    By Pear in forum Windows
    Replies: 11
    Last Post: 13th October 2005, 08:42 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts