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Promethean Direct Support Thread, Trying to find ActivStudio Installer in Direct Support; Hi, I've been asked to find a copy of the ActivStudio installer, as the original disc containing it has been ...
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    LosOjos's Avatar
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    Trying to find ActivStudio Installer

    Hi,

    I've been asked to find a copy of the ActivStudio installer, as the original disc containing it has been misplaced.

    Where can I go to get this?

    Thank you,

    LosOjos

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    pscott's Avatar
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    LosOjos (23rd September 2011)

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    LosOjos's Avatar
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    Is ActivInspire a replacement for ActivStudio? I never use it myself but I know I'm going to be questioned by the teaching staff why it isn't ActivStudio...

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    Quote Originally Posted by LosOjos View Post
    Is ActivInspire a replacement for ActivStudio?
    Pass - we've been replacing the Primary version with Inspire in one of my schools. You can set it to look like Studio, though.

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    LosOjos (23rd September 2011)

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    LosOjos's Avatar
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    I noticed in another post that someone from Promethean said the pro version can be registered on any machine connected to a Promethean IWB - is this a simple process or is it going to entail calling people and providing evidence of ownership?

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    LeMarchand's Avatar
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    Quote Originally Posted by LosOjos View Post
    I noticed in another post that someone from Promethean said the pro version can be registered on any machine connected to a Promethean IWB - is this a simple process or is it going to entail calling people and providing evidence of ownership?
    I'm pretty sure that I used the existing ActivPrimary key - it was a long time ago, though. Certainly didn't have to call anyone - may have had to go through something online.

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    LosOjos (23rd September 2011)

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    Quote Originally Posted by LosOjos View Post
    Is ActivInspire a replacement for ActivStudio? I never use it myself but I know I'm going to be questioned by the teaching staff why it isn't ActivStudio...
    I believe Active inspire is the newer version and support for Active Studio is due to be stopped by September this. Important information about Software Support

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    LosOjos (23rd September 2011)

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    LosOjos's Avatar
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    Thanks all, tried acquiring the ActivInspire serial using our hardware serial on the website but it keeps saying it's invalid... don't know how we're going to find the software serial as the disc is long gone. Hopefully the personal edition does what the teachers need...

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    Quote Originally Posted by LosOjos View Post
    Thanks all, tried acquiring the ActivInspire serial using our hardware serial on the website but it keeps saying it's invalid... don't know how we're going to find the software serial as the disc is long gone. Hopefully the personal edition does what the teachers need...
    Don't know about the Studio version, but the Primary version displays the key if you maze your way to the "about" buried in the menu.

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    Hi There,

    Hopefully be able to answer your questions.....

    ActivInspire is the latest software from Promethean - in real terms, it is the "newer" version of Studio Primary.

    If you are updating from Studio Primary, then the upgrade is "free" to professional edition.

    In order to get a serial key to "unlock" Proffessional Edition, you would need either your hardware serial number (board) or current Primary serial number (This is available by clicking on Help -> About)

    If still having trouble, you could mail our support team via Prometheankb.com, providing them with your board serial number, and the Primary CD key, and hopefully they would be able to advise further.

    Hope this helps!

  15. Thanks to cmssbrie from:

    LosOjos (23rd September 2011)

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