Promethean Direct Support Thread, PRM-ABOARDPLUS-RF-RM in Direct Support; We have one of these boards at our school. I can't seem to find any support information on it at ...
14th June 2011, 08:59 AM #1
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We have one of these boards at our school. I can't seem to find any support information on it at all.
When we switch the board on, a red light flashes, then a blue light comes on, then the red flashes again and plays a tune. The whole sequence then repeats its self.
On the PC, there appears to be a driver called ActivControl, which scans the serial ports but then doesn't find the board. We also have a piece of software installed called ActivStudio.
Is there anyone out there with one of these boards who could point me in the direction of what may be wrong ?
14th June 2011, 11:54 AM #2
The best thing for you to do is to contact our Technical Support department via this form
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