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Promethean Direct Support Thread, Broken Projector in Direct Support; Hi, We have an Activ +2 board with attached projector. We haven't had it that long as far as i ...
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    marsdenprimary's Avatar
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    Exclamation Broken Projector

    Hi,

    We have an Activ +2 board with attached projector. We haven't had it that long as far as i am aware (it was in place before I arrived here at the school) but it has suddenly stopped working.

    The power light is flashing red. No light from the bulb. What could the problem be? Would I have to get Promethean out to fix it?

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    There is a thread or document somewhere about this problem with some of these projectors .... if the projector overheats a thermal trip operates and the only way to reset this is to take the projector apart.


    Sanyo XE-40
    Last edited by broc; 19th July 2010 at 10:42 AM.

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    If your projector is still covered by the manufacturers warranty then accessing the projector as outlined above will void this warranty.

    It is best to check the warranty status with our Technical Support department on 0844 855 2201

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