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Promethean Direct Support Thread, ActivStudio 3 Printing 3 Copies in Direct Support; Any ideas as to why ActivStudio 3 prints 3 copies every time you ask it to print a flipchart? It's ...
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    AJT1's Avatar
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    ActivStudio 3 Printing 3 Copies

    Any ideas as to why ActivStudio 3 prints 3 copies every time you ask it to print a flipchart? It's only occurring on a single machine.

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    Little-Miss (20th January 2010)

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    Quote Originally Posted by AJT1 View Post
    Any ideas as to why ActivStudio 3 prints 3 copies every time you ask it to print a flipchart? It's only occurring on a single machine.
    Hi,

    Unfortunately, this is a known bug with Studio 3.7.19.

    If you previously printed say 3 copies, and come to pront your next flipchart, even though the print dialogue box says '1' copy, it will again print 3 copies

    There is a workaround however.

    When in the 'Print' dialogue box, if you physically type over the number of copies (so physically type '1' again in the number of copies box), it will only print 1 copy of the flipchart.

    In terms of a fix being incorperated, I'm afraid this is extremely unlikely, given that ActivInspire is our latest software variant. (BTW - This works fine in ActivInspire!)

    Hope the workaround helps though

  4. 2 Thanks to cmssbrie:

    AJT1 (23rd January 2010), Little-Miss (20th January 2010)

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