One Day Deal

[FN-GM]

Just spoke to Steljes and they said it is a known problem with some PCs of which the M464 is one of them, Dell is another manufacturer with the same problem.

Solution is a BIOS upgrade or firmware upgrade from Steljes:

SMART Technologies, industry leader in interactive whiteboard technology, the SMART Board

Download the latest firmware for the board version 4.4 and the problem (according to Steljes) is gone.

Hope that helps.

Tried that, still had a problem

[acer-man]

Tried that, still had a problem

Sorry! I'll tell them.

Then it is a BIOS upgrade which is dependant on Motherboard manufacturer.

Please leave it with me and I will get back to you when I have an answer.

[FN-GM]

It doesnt really matter anymore, im no longer at the school

ps: i tried a bios update.

Z

[acer-man]

Due to interest today and after discussion with Acer this promotion will last until Friday 20th February.

[Guru]

Sorry! I'll tell them.

Then it is a BIOS upgrade which is dependant on Motherboard manufacturer.

Please leave it with me and I will get back to you when I have an answer.

Hi Acer-man,

Is there any progress on this issue? I have 6 AcerPower F6 machines to rollout. 3 of them will be OK as they connect to Mimio whiteboard devices which do not have this problem, but the other three will connect to Smart Board SB680 devices which do exhibit this problem. I could not find the firmware upgrades on the Steljes url you previously published in this thread. I have written to Smart support desk but they have yet to come back with a solution. The workaround is to unplug the Smartboard during the boot-up process and to plug it back in, but this is tiresome for the teaching staff.

How do I go about getting the powered hubs at 10p each?

Regards

Guru

[plexer]

The powered hubs for 10p each were being sold as part of this promo.

Did you buy your machines from this promo?

Ben

[Guru]

Due to interest today and after discussion with Acer this promotion will last until Friday 20th February.

Hi Acer-man,

Looks like this deal ran out early!!! Tried this but the voucher code is not valid!

Regards

Guru

[apoth0r]

Last look on the calendar it was March?!!?

[acer-man]

Sorry offer ran out at the end of Feb. New offers are now on the site.

As for the BIOS update no progess and I don't think we are going to get a solution. Sorry.

Sorry!

[Guru]

Sorry offer ran out at the end of Feb. New offers are now on the site.

As for the BIOS update no progess and I don't think we are going to get a solution. Sorry.

Sorry!

Opps!!! Sorry.. I was so focused on the issue about Smart boards that I never even looked at the dates on the posts!! My apologies and thanks for the very prompt response!!

Regarding the Smartboard issue, is the powered hub the only solution right now?

Regards

Guru

[acer-man]

The powered USB hub is the only solution at the moment sorry.