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Other Stuff Thread, those trying to contact me in Fun Stuff; At moment my net connect at home is down after long argument with aol said that is it and moved ...
  1. #1

    russdev's Avatar
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    those trying to contact me

    At moment my net connect at home is down after long argument with aol said that is it and moved away from aol and going to freedom to surf..

    Anyway as aol decided to be picky and cancel my account i have no connection

    anyway just be aware might take few days for me to answer emails etc etc

    russ

  2. #2

    Dos_Box's Avatar
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    Re: those trying to contact me

    You had AOL!
    hahahahahahahahahahahahahahahahahahahahahahahahaha hahahahahahahahahahaha.
    Ooohhh hahahahahahahahahahahahahahahahahahahahahahahahaha hahahaha.
    Why? why, why why?

  3. #3

    russdev's Avatar
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    Re: those trying to contact me

    as when signed up for them only isp who took direct debt that is now not an issue so moving

    russ

  4. #4

    Dos_Box's Avatar
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    Re: those trying to contact me

    Its like trying to exorcise a demon switching from AOL. I had a neighbour who went through multiple hoops trying. Then you have to strip out all of the crud that they made him put on his PC. Nasty.

  5. #5

    russdev's Avatar
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    Re: those trying to contact me

    hoops ill give you dam hoops..

    god what palaver...

    entered mac code on freedom 2 surf then got migrate date of 19th phoned up need net before then right ok no problem sir but will need to cancel this migration and redo it as bt have set the date..

    ok no problem but need new mac code from aol as other mac can only be used once

    so far so good no of this freedom 2 suff fault how bt run the system..

    m,e: - Right phone aol can I have new mac code

    aol: certainly you will get it emailed in 48 hours no need it over phone we cant do that

    me: well you did last night...

    aol: ok will put you thorugh to department that got you the code last night as they must have some secret knowledge that we don’t

    me : ok

    rings to different new department and I explain

    aoll : well person you where dealing with is not working and I do not know anything go back to pervious department..

    i go around in circles for a bit getting more annoyed and angrier..

    aol: (in sarcy voice) well ok put you through to ofcom who will tell you it takes 48 hours the previous code must of be wrong (even through it works)

    me: rights that it can I speak to manager

    aol: - ok

    on hold gets transferred to customer services

    me:- can I go back to cancels department

    aol: - ok

    aol: - hello billing

    me: can I speak to manager

    on hold for ages

    aol: hello billing

    at this point i blow my top

    me: I want to speak to manager NOW

    all this while aol phone system keeps cutting me off..

    AOL : ok

    aol billing manager:- ok cant do anything put you through to cancelation department

    me: - can you make sure it is a manager

    on hold

    aol billing manager: - they are refusing to take you call

    now I really blow my top.....

    me: right what number of head office?

    aol it is 020 *********

    phone them

    aol switchboard (aol sb): hello aol

    me: can i speak to complaints

    aol: you will need to speak to customer service

    me: no they cant help i have been on phone back and forth for nearly an hour i want to speak to complaints no one else at customer services India, Ireland or anywhere else can help i need to speak to uk complaints office.

    aol:- ok lets me take some details and get some one to call back

    give details

    hour later

    aol: - hello this is Michael (arr good a nice Irish lad to help me not a script reader)

    I explain

    aol: - right as you migration is still active cant give you new mac code

    sort of new this

    me: right ok yes will get old one cancelled what is your direct line number

    aol: - it is 0033 *********

    me: - and your name

    aol: - it is Michael ******

    me: - great

    phone freedom 2 surf account cancelled

    phone Michael in Ireland (thank god for skype)...engaged

    close skye call and incoming phone call at work

    me: hello limehurst high school

    aol: - hello it is Michael hi yes migration is still active so we cant issue new mac yet.

    me: - funny just been trying to contact you right cancel migration now can generate new mac code

    aol: - yep here it is ******

    me: right thanks for all help

    aol: no problem please cal back if a problem..

    I phone freedom 2 surf..

    me: hi got new mac code

    f2s: great what is it....

    me: code is *****

    f2s: - ok migration is 16th

    me: really need it before then...

    fs2: please hold...

    one min later

    f2s: ok 14th that is best I can do as down to bt..

    me: ok right

    After all that my gf will still be annoyed as she will lose her pogo badges this week she will have to try and find net connection (work) to feed her moppets or they die..

    but level of service between aol and freedom 2 surf major difference nothing was a problem for f2s...

    if asked aol to cancel migration they would have said no and that it is

    so started this 9:30 and now sorted at 13:00

    AOL have two members of staff who know what they are doing one is off and other in Ireland with no hope of average joe being able to get in touch.

    Russ

  6. #6

    Dos_Box's Avatar
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    Re: those trying to contact me

    It looks good for AOL. If you can't contact the complaints dept then there cannot be any complaints and everyone is happy

  7. #7
    mark's Avatar
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    Re: those trying to contact me

    At one point AOL were actually fastest for diallup around here - you still wouldn't recommend them though...

    I used to think they were ok for novices and old ppl...

  8. #8

    russdev's Avatar
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    Re: those trying to contact me

    objective view on aol if running ok and doing nothing from stanadard great isp....

    but anything else then it is aolhell

    russ

  9. #9

    russdev's Avatar
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    Re: those trying to contact me

    here we go now back online checked before i went to work..

    woohooo....

    Russ

  10. #10
    tarquel's Avatar
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    Re: those trying to contact me

    nice one

    how much you paying now? did u still have to pay the final month with aol. I hope after that russ that they'd wave that one after all the hassle (but then again, pig will fly no doubt )

    Nath.

  11. #11

    russdev's Avatar
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    Re: those trying to contact me

    well hopefly they will but will fight that one if they try...

    russ

  12. #12

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    Re: those trying to contact me

    would be a lot easier to back up your stuff and just format your machine and re install everything including drivers.

    AOL = very bad virus !!! LOL

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