Sharepoint - One user can't see file, rights look okay.
Odd problem with a file not displaying to a particular user. No error messages are displayed but the webpart where she should see the contents of the file is blank. The rest of the page displays correctly. The address bar shows that she has navigated to the correct page.
For everybody else the file displays correctly. The link is to an aspx page with a pointer to a Word Doc in the Siteparts folder. I tried changing her original file for my own visio version of it but no dice.
All staff on site should be able to view this page by default. She is also a member of an AD group with Contribute rights to the siteparts folder in question. I have checked that she is in the group and that the group has contribute rights on the Siteparts folder.
The problem occurs if she moves computers or uses Firefox, or Chrome.
I'm left thinking this must be rooted somewhere in Sharepoint itself...
any help would be very much appreciated as the user is the person who created the Org Chart in the first place!