Outlook 2010 requesting profile to use question
Hi all, we have mainly successfully navigated to mire that is the office customization tool but we have just one problem hanging around which is causing us grief.
When you start outlook for the first time, it gives a load of errors about being unable to find a profile, then about not being able to locate an exchange server, then about not being online, then quitting. When you then reopen outlook it prompts you to choose what profile to use with a default of 'establishment mail account' if you just click OK it opens up and behaves ok, but prompts every time, which is obviously unhelpful.
we have been told by RM that it is not something we have done in the customization tool (which i'm not sure about), and everything to do with an out of date RM PRF file package, they sent us one over late last week which they promised would fix it, it hasn't.
the little darlings are back in a week and we could really do with having fixed it by then.
your help is very much appreciated